Description
Facilities: The holiday village welcomes guests in a 4-storey building with a lift and 122 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The complex has a range of fac… more
Location: This family-friendly hotel is situated just off junction 6 of the M20 and on the banks of the River Medway, perfectly located to explore Kent and beyond. Nearby attractions include Leeds Castle, Chatham Dockyard and Hop Farm Country Park. Maidstone town centre is approximately 5 km away, where guests will find public transport links via bus and rail. The nearest airport is London Gatwick, which is located some 65 km from the accommodation.
Meals: Dining facilities include a restaurant (with high chairs), a café, a bar and a pub. Bed and breakfast can be booked. A continental breakfast buffet guarantees a great start to the day. A delicious and varied buffet is freshly prepared at breakfast, and a set menu can be ordered at lunch and dinner.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Aerobics
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Cash machine at the hotel
- Conference centre
- Fax/photocopier
- Hair dryer
- Indoor pool
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Room service
- Safe
- Security
- Serviced office
- Sun terrace
- Terrace
- Wedding service
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- High chairs
- Menu for diabetics (on request)
- À la carte restaurant
- Swimming pools
- Children’s pool
- Poolside sun loungers
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Sauna
- Spa
- Turkish bath
- Accessibility
- Facilities for people with disabilities
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 3873 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Maidstone
Showing 3 featured reviews out of 3873 TripAdvisor reviews
M
mykentreviews
United Kingdom
27/07/2026
“Amazing staff”
The staff at this hotel are amazing. We held a charity function here on Saturday and they were extremely helpful, polite and courteous. The event room was already set up, with tables beautifully set out and decorated. We had to delay the start of the dinner by 20 mins but nothing was a problem f… more
E
Exploration801309
07/08/2026
“No air conditioning.”
Stayed during the heatwave. Room on 2nd floor and was very hot on arrival. Windows would only open slightly. I did have 2 fans in the room but neither of them worked very well so had quite a restless nights sleep.
A
alexj7772025
Chippenham, United Kingdom
04/08/2026
“Great location, nice pool, but needs Aircon”
We’ve stayed at this hotel a couple of times & it has been perfectly adequate, but boy does it (& you) suffer when the weather gets warm. The public spaces are nicely air conditioned & the welcome/self service check in works well & the Starbucks is always tempting. We’d booked a king size room wh… more
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