Description
Facilities: The hotel has 120 rooms, including 89 double rooms, which are located on 5 storeys and are reachable by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Room service is among the facilities and amenities available at the hotel. Wireless internet access (for a fee) allows… more
Meals: Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Lift
- Maid
- Reception
- 24-hour reception
- Multilingual staff
- Parking
- Nearby parking
- Parking
- Parking (extra charge)
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Café
- Coffee machine
- Hair dryer
- Public bathroom
- Room service
- Bars
- Bar
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 2916 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Newcastle
Showing 3 featured reviews out of 2916 TripAdvisor reviews
M
mirandathemermaid
Seaford, United Kingdom
03/08/2026
“Great staff, great location. Rooms too hot.”
Great location right by the quayside. I booked a standard plus room for the quietness and on the whole it was except for when the restaurant next door emptied their glass into the bins. The staff were fantastic as previous reviews suggest. The only issue I had was the warmth of the room. There’s… more
A
Anthony H
Bromsgrove, United Kingdom
02/08/2026
“1 night's stay”
Good hotel very friendly helpful staff with inquiries clean place usual stuff and the area wasn't to bad close to shops and everything else
H
haley946
Huddersfield, United Kingdom
06/08/2026
“Rooms too hot to breath in, let alone sleep in!”
The room was generally clean & well stocked with tea/ coffee. On arrival there was already a fan in the room, which means the staff are obviously aware with the problem of heat in the rooms! The heat was unbearable, the windows do not open, the fan was useless. We slept on top of the covers and our… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 1 reviews
Service: 6
Cleanliness: 7
Room: 7
Facilities: 7
Location: 8
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.