Hilton Vacation Club Scottsdale Links Resort

“Your own temporary apartment”

Here for Scottsdale horse show. It’s like having your own apartment. Very nice.

“Beautiful resort in Scottsdale”

The Hilton Vacation Club Scottsdale Links Resort is beautiful and clean. The staff is very friendly and attentive. The rooms are very clean and spacious. We especially appreciated the onsite store. The only issue was the street noise. It was very loud & did interrupt our sleep. Management offered t… more

The Hilton Vacation Club Scottsdale Links Resort is beautiful and clean. The staff is very friendly and attentive. The rooms are very clean and spacious. We especially appreciated the onsite store. The only issue was the street noise. It was very loud & did interrupt our sleep. Management offered to relocate us, but we were too sick with the flu.

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“Scottsdale Links -”

We've stayed at this resort in the past and chose it this year for a two week stay with family. We stayed in a three-bedroom unit in building ten. For the five weeks prior to our visit, we stayed in a one-bedroom unit at another resort. We like the location and the units overall but there were a… more

We've stayed at this resort in the past and chose it this year for a two week stay with family. We stayed in a three-bedroom unit in building ten. For the five weeks prior to our visit, we stayed in a one-bedroom unit at another resort. We like the location and the units overall but there were a lot of issues with this stay. 1. Overly aggressive timeshare staff - Proceeded to the parking lot to speak with my wife when I told them at check-in that we weren't interested in a presentation. 2. Dirty floors – We contacted the front desk because our floors were VERY dirty and asked for them to be mopped. They said they’d send housekeeping, but the floors were never cleaned. 3. Weak Internet – Our devices were slow and kept telling us that the internet connection was weak. We contacted the front desk, and they said they’d send maintenance over to reboot the system. We never seen anyone stop by our unit and we had slow internet the entire stay. 4. TV Buffering – The TV continuously buffered and froze. We contacted the front desk, and they said they’d send maintenance over to investigate. We never seen anyone stop by our unit and we had the same issue our entire stay. We never did get to watch CBS. 5. Although our building was remodeled, it appears to have only been a simple paint job and some new bathroom and kitchen fixtures. The kitchen faucet was loose and had to be held with two hands when using. 6. Because we stayed two weeks, our unit was cleaned after the first week. Housekeeping took our pool towels and didn’t leave any replacements. We called and received them very late the following day. Also, we were told housekeeping would clean our unit between 9:00am and 4:00pm. They did not arrive until 4:30pm. This is a significant inconvenience when on vacation. The other resort we stay at let us schedule housecleaning for a specific time. 7. I realize it’s difficult to control the behavior of guests, but it is unacceptable to not do anything. We reported that people were openly vaping in the tranquility pool hot tub, but no one investigated. 8. Our unit was in building 10, which is also the building where housekeeping is located. It is simply inconsiderate to blast loud hip hop music when dropping off workers at 6:00am. 9. Lastly, charging a large daily resort fee really irks us, especially after not addressing our needs or concerns.

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