Jw Marriott Anaheim Resort

“The JW Anaheim is perfect for Anaheim, corporate, or Disneyland travels”

My family and I stayed two nights at the JW Marriott Anaheim in March 2026. We could not have been happier with our decision to stay at this property. It was a nearly-perfect stay for our family as we celebrated birthdays and Disneyland activities. The room was ready upon arrival following our eas… more

My family and I stayed two nights at the JW Marriott Anaheim in March 2026. We could not have been happier with our decision to stay at this property. It was a nearly-perfect stay for our family as we celebrated birthdays and Disneyland activities. The room was ready upon arrival following our east coast-to-west coast flight. The JW is only 15 minutes from SNA airport. We passed on a possible upgrade to get into an earlier room. The destination fee was explained at check-in (more on that later) and the property amenities were also explained. We utilized the garage parking at the Garden Walk next door in lieu of the valet service, which was a different of about $45 per day. The valet team did assist with luggage and they were quite friendly and helpful as we unloaded our vehicle prior to garage parking. Our room had excellent views of Disneyland with two beds, a tub, a shower, and other modern amenities. Additionally, the staff promptly provided a full-sized crib for our youngest traveler. Housekeeping visited the room each day (afternoon, normally) and did a good job keeping water bottles and towels refreshed. The executive lounge was a really nice space in this hotel. High in the building, the views were exceptional and the snacks/food offerings were perfect for mid-day and mid-evening snacks. We also visited the restaurant's full breakfast buffet each day and found the food quite good. The offering varied during our stay with some staples consistent day-to-day (fresh fruit, omelets, salmon, etc.). The pool area was a nice escape from the theme parks and the food served adjacent to the pool was quite tasty. Even though it took a few moments for service to arrive for lunch, our food/beverage experience at the pool was great despite a slight delay in start. One block from the hotel is the "Toy Story" parking lot. This lot - approximately 10 minutes from the hotel - is a great start/stop point for accessing Disneyland via the shuttle service. It is free to use. The local transit agency does serve nearby locations as well. For those in need of a rental car, several companies are within walking distance of the property. Sixt and Hertz are two within a block. The only part of the stay that was not perfect is a minimal item but an area for improvement given how all other aspects of the experience were exceptional. The destination fee of $40 includes internet access for all guests, a value of $17.95 according to the documentation. As a Marriott Elite guest, this benefit is provided to me at all properties with internet service. When I inquired about an alternate benefit in lieu of the free internet, I was met with blank stares. I even followed-up with the property after the stay and was told in an email that "I do not know a policy that offers any trading of perks within the destination fees". The Marriott Bonvoy terms and conditions outline the need for an alternate benefit, so I'm assuming the staff just did not know. Additional food/beverage credit or a slight reduction in the destination fee would be possible alternate benefits as many other properties in the Bonvoy program have elected. Would I stay at this property again? Absolutely - without question. And I hope to do so again soon.

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“JW Marriott Anaheim - Outstanding!”

My 10 person family used the JW while visiting Disneyland 25 Feb-1 Mar and the service was outstanding. Cynthia and Joy were some of the most dedicated, professional and truly caring customer service reps I have ever encountered in my more than 2300 nights and 23 years using Marriott hotels. T… more

My 10 person family used the JW while visiting Disneyland 25 Feb-1 Mar and the service was outstanding. Cynthia and Joy were some of the most dedicated, professional and truly caring customer service reps I have ever encountered in my more than 2300 nights and 23 years using Marriott hotels. The executive lounge, valet, room service, concierge service were all remarkable. They truly treat an Ambassador like royalty and it was much appreciated.

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“Great Hardware, Software Needs Work”

We stayed 5 nights as a family of four visiting Disneyland Resort, and overall had a positive experience with some areas worth noting. What we loved: The location is unbeatable — walkable to Disneyland Resort and perfect for early rope drop mornings. The double queen room was well-suited for a fam… more

We stayed 5 nights as a family of four visiting Disneyland Resort, and overall had a positive experience with some areas worth noting. What we loved: The location is unbeatable — walkable to Disneyland Resort and perfect for early rope drop mornings. The double queen room was well-suited for a family of four with generous storage, desk space, a complimentary empty mini-fridge (great for storing your own snacks and drinks), and fast complimentary WiFi. The fitness center is well-equipped and well-maintained, and we never waited long for elevators. A special shoutout to the 1st floor café — the staff there were remarkably friendly and efficient, which made a real difference on those rushed mornings heading out to the parks. What could be better: Valet parking is pricey, and I was disappointed that my EV wasn't charged after two full days despite requesting it at drop-off. It wasn't until I followed up and tipped generously that it actually happened — this should be more reliable. Housekeeping was adequate but fell short of what I'd expect at this level. Coffee bar supplies (paper cups, stirrers) were never replenished during our entire stay without us calling to request them, and we often had to ask for basic things like extra towels for a family of four. On one occasion our room still hadn't been serviced at 4:30PM. Even with tipping, there was no sense of going above and beyond — just the minimum. The hotel's physical setup is genuinely excellent for families. With some improvements to service consistency, this could easily be a five-star stay.

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