Residence Inn By Marriott San Diego Downtown Bayfront

“Excellent Stay & Great Location”

Franco was so friendly at check in. He arranged that our room could be on the same floor as our son’s family. We arrived mid afternoon and our room was not ready understandable. Franco offered us water and we enjoyed sitting in the lobby watching the people go by. A short time later, we received… more

Franco was so friendly at check in. He arranged that our room could be on the same floor as our son’s family. We arrived mid afternoon and our room was not ready understandable. Franco offered us water and we enjoyed sitting in the lobby watching the people go by. A short time later, we received a phone call that our room was ready. If Franco saw us in the lobby during our stay he wanted to make sure everything was good. The breakfast buffet had a wide assortment of delicious cold and hot foods. The lady manager (I can’t recall her name) was so sweet. She stopped our table each day as well as others to check in on how everything is going. Gave great advice on restaurants and sites to see. Her breakfast staff was so friendly and always busy clearing tables and keeping everything well stocked.

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“Wonderful hotel on Bayfront/DT San Diego”

I had an absolutely outstanding experience at this hotel. Everyone I interacted with was helpful, kind and patient. I traveled during a weekend where there was a fairly loud music festival downtown (I did not do my research), and they were som incredibly accommodating to my needs. I’ve stayed here … more

I had an absolutely outstanding experience at this hotel. Everyone I interacted with was helpful, kind and patient. I traveled during a weekend where there was a fairly loud music festival downtown (I did not do my research), and they were som incredibly accommodating to my needs. I’ve stayed here before for work conferences and couldn’t recommend better: well located, impeccably clean (very important to me in travel), over accommodating and friendly staff. Well worth the stay if you find it available! Once of the best in the area and a place I will surely be again.

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“All I want for Christmas 👑”

I rate my experience, a five a five out of five simply because 5+5 = a 10 the above and beyond service by all associates at the front desk, preferably Cassandra , James,& Kenneth who enchanted me and my friend when we arrived with warm smiles, and also allowed me an early check in even though it’… more

I rate my experience, a five a five out of five simply because 5+5 = a 10 the above and beyond service by all associates at the front desk, preferably Cassandra , James,& Kenneth who enchanted me and my friend when we arrived with warm smiles, and also allowed me an early check in even though it’s never really guaranteed I mean, what more can ask for !!!!!

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“Worth the money”

The Residence Inn on Bayfront Court in San Diego, Ca is a nice hotel although two situations influenced my opinion of the hotel. While checking in at 7 pm there was a long line for check in. I did not mind waiting since this is California and there is always a line no matter where you are. What … more

The Residence Inn on Bayfront Court in San Diego, Ca is a nice hotel although two situations influenced my opinion of the hotel. While checking in at 7 pm there was a long line for check in. I did not mind waiting since this is California and there is always a line no matter where you are. What I do mind is the female employee behind the counter who allowed a person to cut the line forcing us to wait longer. When I brought to her attention that there is a line and people have been patiently waiting for a while, she said yeah I can see there is a line with a snotty attitude and continued to allow this man to cut the line. All she had to do was behave in a professional manner and acknowledge the people in the line that she would be with them in just a moment after helping this man with his broken key card. I'm not sure why he was so special since other people in line were waiting due to key card issues as well. She was rude, unprofessional and I waited for the other representative, James, to check us in. James was very nice and managed to repair the damage his co-worker's behavior caused. We had a nice corner room with a view of the city. Very comfortable bed, spacious with a nice kitchenette. Only concern was the cleanliness of the room. We lifted the bedding and a spider crawled out of the sheets. We quickly stripped the bed, shook out the bedding and re-made the bed. While doing so, my hand touched the picture frames above the bed and clumps of dirt/dust covered my fingers. I checked the rest of the flat surfaces in the room and the cupboard doors in the kitchen were not clean. I think surface cleaning is the amount of effort being put forth at this hotel. On a positive note, excellent shower and the water was fantastic. The water softening system they are using at this hotel is top notch. Besides the rudeness of one employee and the accumulation of dust in the room, I would recommend this hotel and would stay here again.

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