Mountain Thunder Lodge

“1st time here! Loved the location and cleanliness!”

Excellent customer service at the front desk. Love tall, are you that was made to feel like it was home with All. The necessities already provided. We slept great, and we will return again someday.!

“Nice property”

Good location close to public transportation close to downtown and the gondola there is a bus stop right at the property that takes you to the base of peak 7 and 8. You can walk to downtown shopping and restaurants in about 7 or 8 minutes. On call shuttle service was also a great feature

“Overpriced for the value”

(1) stayed last few days of September and first few of October. Checked in early on a Sunday afternoon. Desk staff said no problem for early arrival. There was little activity or apparent occupancy. Gave us the key card to a third floor unit. Manager on duty came running after us once we parked and… more

(1) stayed last few days of September and first few of October. Checked in early on a Sunday afternoon. Desk staff said no problem for early arrival. There was little activity or apparent occupancy. Gave us the key card to a third floor unit. Manager on duty came running after us once we parked and gave us key card to a ground floor unit. Didn’t really want a ground floor unit, but ok, we were early. She said third floor room was recently painted. (?) The ground floor unit was right by the gate to the hot tub and the foot path used by maintenance folk early in the morning. Not much privacy. Furniture in the unit was really uncomfortable. Sofa sleeper couch was hard to sit on. The king mattress on bed was very used. We saw new mattresses going in to other units during our stay. Bath tub wouldn’t hold water. Hot water was not hot. This is not what we expected for the rate we paid. (2) Several days after checking out, my credit card was hit for $95. I called the resort. I was told these were amenities fees not disclosed or part of our fully prepaid condo. I was told, when we checked in, I had to provide a credit card with a $300 hold that was for security purposes such as any damages or additional charges. I was told it would be released after our checkout and a review of our room. None of that is unusual but there was nothing said about the $95. We won’t be going back.

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“Hidden fees despite booking agent promise of no fees”

I have stayed here multiple times, this time we booked through Expedia, which promised what you see is what you pay. It flashes up there every time you log in. Well this is more of an issue with the greed and downfall of vail resorts. But since I stayed at this lodge the review lands here. The pr… more

I have stayed here multiple times, this time we booked through Expedia, which promised what you see is what you pay. It flashes up there every time you log in. Well this is more of an issue with the greed and downfall of vail resorts. But since I stayed at this lodge the review lands here. The property is great and a nice place still well maintained. Nothing will turn a traveler off more than hitting them with a resort fee after you were promised no hidden fees by the booking agent. I paid it. It was not the money that was the issue , frankly it is the stockholder greed from vail resorts destroying the brand. Then of course there was a 20 dollar fee for a late check out . Not taking 3 pm here , we moved it from 11 to 12 so we could do some shopping.

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