Gravity Haus Vail

“Things break but location is solid & service is great”

Since we’ve been here, the hot water and then the elevator has gone out. For $900/night, that’s rough. The steam room was out another time we were here. Still, we keep coming back because the front desk employees are consistently so nice, the location is great, rooms are decent-sized although some … more

Since we’ve been here, the hot water and then the elevator has gone out. For $900/night, that’s rough. The steam room was out another time we were here. Still, we keep coming back because the front desk employees are consistently so nice, the location is great, rooms are decent-sized although some are “tired,” love the gym, saunas, hot tubs & cold plunge, & it’s dog friendly. We could hear our room neighbor’s TV & so blasted our phone white noise. Sebastian might be the better deal due to the “old hotel” hiccups here, but it’s still a decent place. Restaurant is sometimes very good, sometimes okay, but still really like the service. So, the price may not be worth it, especially if you don’t bring a dog or care about a well-stocked gym, but location location location ….

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“One and done, there are better experiences to be had”

Gravity Haus has been trying to sell us memberships for the past two years, but the numbers never made sense when I did the math in spite of the fact that we live in Colorado. We had a chance to stay at GH Vail without a membership over a long weekend and figured we'd give it a shot. The location… more

Gravity Haus has been trying to sell us memberships for the past two years, but the numbers never made sense when I did the math in spite of the fact that we live in Colorado. We had a chance to stay at GH Vail without a membership over a long weekend and figured we'd give it a shot. The location is just on the edge of Vail Village and directly across the street from the Vail Village parking garage. The hike to Gondola One isn't bad, even in ski boots. In the evenings, you are less than a block from the covered bridge bus stop, so getting around is incredibly convenient. We enjoyed and appreciated the size of our single king room. It was much larger than similar properties we've stayed at across Vail over the years. Everything was clean and serviceable, but we would not consider this a very high-end property from the guest room perspective. The furnishings were "tired," room was very plain/bland, and the pillows were very uncomfortable. The bathroom was large and had both a tub and a shower. It was no problem for my wife and I to be in at the same time. The heated floor was a very nice touch on a very cold weekend. Our experience with the staff was hit or miss. One lady was incredibly helpful and seemed to jump at any request, always eager to help. Other staff would barely lift a finger. It was jarring, but we quickly learned who to go to and who couldn't be bothered. BTW - we never did see any of the famous "hot chocolate and cookies" at reception our entire time, not that it really mattered. The bar, restaurant, co-working space, and spa areas of the property are magnificent. It shows that attention is being paid to maintaining these areas, they must be the real money-makers for GH. The food quality is very good, we were impressed with every dish and drink. What knocked me over was my final bill and the "Resort Fee." I knew there was a daily fee, but was not prepared for how much of the bill it was. Basically, you are paying for spa day passes for each day of your stay. It was by far the MOST expensive "Resort Fee" I've ever spent (15%+ of your room rate), and I did not feel it was worth it in any way, shape, or form based on our other experiences across Vail Valley. I asked if even GH members had to pay the resort fee and was told that they are now applied to all guests, whether members or not. What does that get you? Access, to the gym/co-working spaces. I've stayed in 5-star resorts around the world with lower resort fees. It isn't justified for the overall quality of the stay. Any property will hike rates during peak seasons, but now there's a sliding percentage of additional fees. No, thank you. We've stayed at properties that were just as convenient in Vail, if not more so, with better quality rooms and parking included, and could pay an extra 1 - 2 hundred over GHV's peak rates and have been better satisfied with the amount paid. This was a one-and-done for us, and as far as the value of a membership, no way. You'd have to be an out-of-work tech bro to break even on that deal. Now, with the RTO mandate at most companies, I'm curious to see how long their tech bro co-work space model will last.

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