Best Western Plus Concordville Hotel

“Nice hotel”

An overnight trip to the area led me to this hotel. The property is very well maintained with many common areas seeming to be recently refurbished. The room was very spacious and equipped with both a large fridge and a microwave. We slept well and we were pleasantly surprised to find out that the i… more

An overnight trip to the area led me to this hotel. The property is very well maintained with many common areas seeming to be recently refurbished. The room was very spacious and equipped with both a large fridge and a microwave. We slept well and we were pleasantly surprised to find out that the included breakfast also had made-to-order omelettes. This is our second stay and we will use the hotel again if in the area.

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“Wonderful place to stay!”

Very fair price, the room was clean, gorgeous lonny and overall hotel, nice and safe area, incredible breakfast, heated pool and places to sit and mingle both inside and out were great perks, kuerig in the lobby, lots of little details made out stay great!

“OK but overrated”

Based upon the reviews, my wife and I expected a better experience, so we were disappointed. We booked a suite, room 317. The biggest problem was the wifi was alternately weak or non-functional. The hotel defers wifi problems to a third party company for resolution. After two calls, they were u… more

Based upon the reviews, my wife and I expected a better experience, so we were disappointed. We booked a suite, room 317. The biggest problem was the wifi was alternately weak or non-functional. The hotel defers wifi problems to a third party company for resolution. After two calls, they were unable to resolve the problem and suggested a room change. We chose not to request a room change due to the hassle factor and decided to use cell service on our phones for the three nights (I'm sure the hotel would have been happy to arrange another room). Also, it turns out the entrance to this and several other rooms on the second and third floors are open to the lobby below and subject to any noise occurring there. On the first night, there was a group of people talking loudly after midnight, keeping us awake. The suite had dividing doors to the closet and bathroom entrance- of what value is that versus a plain room at lower cost? The room was large but sparsely furnished, unlike the photos online for suites. The TV was small, maybe 37", which made it hard to see from the loveseat or bed across the large room. The air conditioner was loud and made a loud click when cycling on; since it was close to the bed, that was a problem for a light sleeper like me. The bathroom was nice enough although it had zero towel bars to help dry towels overnight and, unlike most hotels, had no body wash or shampoo in the shower. The window curtain installation left a large gap on the left side, allowing lots of light to come in early in the morning. On the positive side, the staff was polite and helpful, the grounds were much nicer than average, the breakfast was better than average and the room was clean. The hotel seemed to be an older facility, fairly recently refurbished but remnants of its former self remained (see A/C issue above). This is not a bad hotel, just overrated.

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