Element Ewing Princeton

“A good bed and a delicious breakfast, but needs much improvement”

I stayed here for several days on a business trip. It was conveniently located*, moderately priced, and included breakfast. Moreover, I had stayed at an Element hotel elsewhere and had an excellent experience. This hotel, however, needs improvement. *By conveniently located, I mean near the airpor… more

I stayed here for several days on a business trip. It was conveniently located*, moderately priced, and included breakfast. Moreover, I had stayed at an Element hotel elsewhere and had an excellent experience. This hotel, however, needs improvement. *By conveniently located, I mean near the airport and the highway. There is nothing else nearby except parking lots and roads. There are no sidewalks, nowhere to walk or run, no restaurants, etc. Starting with the good things: o The staff are friendly, both at the front desk and the cleaning staff. o The breakfast is excellent. There were many options that changed slightly each day, including a made to order station featuring something different each morning. Included were delicious homemade muffins. o The gym is very good, with machines in good repair as well as dumbbells to 50 lbs and a workout bench o The rooms are spacious, with a reasonably sized kitchen area. o The beds are comfortable with good quality pillows. o My room was clean Things that were not as I had expected or was led to believe: o The pool is closed and has been for awhile by the look of it. There are no signs for it, which makes me think it won't reopen soon, if ever. o There is information in the room inviting me to "settle in" the lobby for "Relax" which is "complementary evening reception." Although there are water, coffee, juices, and cookies available in the afternoon, there is no reception. Sometimes the coffee was good, but other times it tasted old and weak. o There is an airport shuttle van, but it never left its parking place. When I inquired about it, I was told it was not running. (I could walk to the airport if there were sidewalks ...) Things that should be maintained better: o The room doors have peeling paint and are hard to open and close o Two of the lights in my room did not work o The power switch on the stove vent hood was broken o The door of my refrigerator had multiple dents o My shower had mold growing along the edge of the tile o The outdoor landscaping had many weeds and dead plants, shrubs, and trees o There is an unshielded parking lot light a few feet from my window that lights up the room at night as if it were daytime unless I used the blackout shade Something that never should happen: o The front desk made a mistake and tried to assign someone else to my room. That person came in with a key one evening. The manager came to apologize but offered no compensation. The next day I discovered that my key had been disabled in the process, so I needed to visit the front desk to have it reprogrammed so that i could get back into my room. The hotel served my purposes, including a comfortable night's sleep, a morning workout, a good breakfast, and a kitchen, but many other things were lacking. Better maintenance and management are needed.

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“No airport shuttle!”

Pros: Location near Trenton airport Decent comfy room Little kitchen fully stocked in room Ref & microwave Breakfast has made to order "omelet chef" counter Cons: NO AIRPORT SHUTTLE - NO FREE RIDE TO TRENTON AIRPORT; you have to uber approx $7 to $12 Elevator carpet is dirty No hot water in show… more

Pros: Location near Trenton airport Decent comfy room Little kitchen fully stocked in room Ref & microwave Breakfast has made to order "omelet chef" counter Cons: NO AIRPORT SHUTTLE - NO FREE RIDE TO TRENTON AIRPORT; you have to uber approx $7 to $12 Elevator carpet is dirty No hot water in shower (at least during my stay) Netflix not working/ loading

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“Don’t stay here”

Lobby is clean & modern - rooms old & dirty! This is not a new hotel, which is what I assumed because the “TRU” brand is new. This was either another hotel that was badly refurbished or had some water damage. The bathroom was awful, carpets, dirty, and housekeeping was awful. Bathroom must’ve had s… more

Lobby is clean & modern - rooms old & dirty! This is not a new hotel, which is what I assumed because the “TRU” brand is new. This was either another hotel that was badly refurbished or had some water damage. The bathroom was awful, carpets, dirty, and housekeeping was awful. Bathroom must’ve had some work done to it and there were paint splatters all over the floor cracks in the tile and the ceiling was peeling. Dirty towels were taken, but we’re not replaced with clean towels. Toilet paper was not replaced, sink was never cleaned, dirty dishes weren’t cleaned. This is a very expensive hotel for the quality of service that you get. We will not be going

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