Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir … more
Meals: There is a restaurant on the premises. A fortifying breakfast is served daily.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Laundry Service
- Lift
- Maid
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Games room
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Breakfast in bed
- Café
- Coffee machine
- Conference centre
- Fax/photocopier
- Hair dryer
- Luggage storage
- Microwave
- Public bathroom
- Safe
- Security
- Serviced office
- Supermarket in hotel
- Children
- Cot
- Game area
- Kids' board games
- Bars
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Rooms for events / banquets
- Swimming pools
- Outdoor pool
- Gym and SPA
- Gym
- Activities
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 203 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Jacksonville
Showing 4 featured reviews out of 203 TripAdvisor reviews
T
Tour30301117368
Chicago, Illinois
10/08/2025
“A LUXURY EXPERIENCE, thanks Travis”
I normally stay at the Jacksonville Marriott just an exit away from this hotel. They were sold out, so I googled hotels near me and my gps brought me to this Tru by Hilton. First and foremost, the (African-American) gentleman working in the evening, Travis is PHENOMENAL. For me to leave a review yo… more
C
Chase I
13/06/2025
“Geanette the miracle worker”
We came to Tru by Hilton in Jacksonville because I had surgery down the road at Mayo Clinic. We hinted at why we were here to the wonderful lady at the front desk and she greeted us with the grace of god and made us feel like home away from home. Geanette went above and beyond for us and even praye… more
L
LHH_7
FL
22/03/2026
“very good”
Location is pretty onvenient with sufficient parking. The room was very small and I hadn't realized the desk was super little and no coffee maker, but it was very clean and quiet.
G
GolfUMK
Auburn, Alabama
17/03/2026
“Small rooms like always in a Tru”
Tru hotels usually offer small rooms as this Tru in Jacksonville does too. Can’t open windows, so the air in the room is never really fresh. TV programs pretty limited; e. g. no HBO. Free parking. Hotel is in a nice area. Lots of restaurants and shopping in walking distance. Breakfast comes with th… more
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