Omni Atlanta Hotel At Centennial Park

“Excellent staff, close to stadium”

Stayed here for a soccer match at Mercedes-Benz stadium, which was easy walking distance. The hotel is very clean, several food / beverage options, room was comfortable and well-appointed. The real standout here is the staff: every individual we interacted with from the front desk to the bellman to… more

Stayed here for a soccer match at Mercedes-Benz stadium, which was easy walking distance. The hotel is very clean, several food / beverage options, room was comfortable and well-appointed. The real standout here is the staff: every individual we interacted with from the front desk to the bellman to the valet was friendly and helpful.

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“Exceptional Stay from Start to Finish”

An exceptional stay from beginning to end. Tiffany provided a flawless check-in experience, thoughtfully arranging a stunning view and ideal proximity to our volleyball tournament, making our trip seamless and stress-free. The level of hospitality from the entire guest services team was outstanding… more

An exceptional stay from beginning to end. Tiffany provided a flawless check-in experience, thoughtfully arranging a stunning view and ideal proximity to our volleyball tournament, making our trip seamless and stress-free. The level of hospitality from the entire guest services team was outstanding—attentive, flexible, and genuinely welcoming. The wine and cheese tray was a refined touch that elevated our stay even further. A truly elevated experience defined by care, detail, and excellence. We look forward to returning.

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“Review of Omni Hotel at Centennial Park – Stay April 3–5, 2026 (Room 907)”

Review of Omni Hotel at Centennial Park – Stay April 3–5, 2026 (Room 907) I recently stayed at the Omni Hotel at Centennial Park from April 3–5, 2026, and while the property is well-located, my overall experience did not meet expectations—particularly given my reservation for a deluxe suite. Upon a… more

Review of Omni Hotel at Centennial Park – Stay April 3–5, 2026 (Room 907) I recently stayed at the Omni Hotel at Centennial Park from April 3–5, 2026, and while the property is well-located, my overall experience did not meet expectations—particularly given my reservation for a deluxe suite. Upon arrival, I was assigned a handicap-accessible room rather than the deluxe suite I had reserved. While I understand and appreciate the importance of accessible accommodations, this room did not align with my booking or the functional needs of my stay. The room lacked several basic furnishings and amenities expected at this level. There was no dresser—only two nightstands—and no table and chairs, making it impractical to enjoy in-room dining such as breakfast. Additionally, there was no desk, which significantly limited my ability to conduct business correspondence. The bathroom setup also presented challenges. There were no towel racks or hooks available for hanging towels—only handicap handrails—and no cups were provided. Additionally, the bathroom door would not properly latch or lock, which is a significant privacy concern. There were also several maintenance issues in the room. The floor lamp switch was inoperable, requiring it to be plugged and unplugged to function, and the left-side nightstand had no power, making it difficult to charge devices overnight. Prior to arrival, I received a call from the concierge offering two extra pillows and two juices as a complimentary gesture for being a Select Guest member; however, these items were never delivered. At 5:00 PM on the day of check-in, I visited the front desk and requested to speak with the night manager. I presented these concerns in person, but unfortunately, there was no follow-up or resolution provided during the remainder of my stay. In addition, the overall appearance of the hotel felt dated and in need of a refresh, which further impacted the overall impression of the property. I offer this feedback respectfully and with the hope that it is helpful. The Omni brand is known for quality and service, which is why this experience was disappointing. With improved attention to room assignment accuracy, maintenance, and guest follow-through—as well as updates to the property—I am confident future stays could better reflect the high standards the hotel strives to uphold.

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