Comfort Suites

“Great service”

Angela at the breakfast area was the best!! So attentive & helpful.

“Very clean”

This hotel was very clean and the staff was super friendly. They had a reception going on when we got there with free drinks and snacks, which was nice. I would definitely stay there again.

“On the surface a great stop over Hotel”

We checked in March 18, checked out on March 19, 2026. Rm# 219 Comfort Suites Valdosta 1332 N Saint Augustine Rd Valdosta, Georgia The hotel was clean. The desk staff was great. The room was big. Just like most of the reviews 4 -5 stars. However, I can not give it a good review. We arrived, like… more

We checked in March 18, checked out on March 19, 2026. Rm# 219 Comfort Suites Valdosta 1332 N Saint Augustine Rd Valdosta, Georgia The hotel was clean. The desk staff was great. The room was big. Just like most of the reviews 4 -5 stars. However, I can not give it a good review. We arrived, like stated. everything looked great. We checked into our room, settled in, very happy. I went down to the car to get something. There was a man outside the room, taking a picture of the room door next to us. Did not think much of it, thought maybe he was sending a picture to his wife assuming she may be coming along later or down stairs. I went to the elevator, the man approached me, and started some BS conversation asking me how much a room costs at this hotel, gee what about this weather. We went down in the elevator with him. I just let it go, and went to the car. At about 8:00 pm. my wife and I smelled what seemed like the smell of raw marijuana, very strong. The doors in the hotel make quite a bit of noise if just left to close on their own. The opening and banging of that particular door, went on most of the night at intervals of about 20 minutes. My wife never slept. I made mention of it to the desk clerk when we checked out the next morning. No comment, just a smirk. I have no real proof. Other than, I do know what raw marijuana smells like, I have no problem with people smoking it at home, growing it at home, giving it to friends. However, I do have a problem with the people that maybe involved coming and going in a public place, like a hotel. We will never stay there again, and have passed this on to the Valdosta police.

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“My experience at Comfort Inn was disappointing.”

Due to an unexpected issue, I had to leave one day earlier than planned. While I understand that policies may apply, what stood out most was the lack of willingness to help. At no point did the staff try to find an alternative solution, such as transferring the unused night to another date or anoth… more

Due to an unexpected issue, I had to leave one day earlier than planned. While I understand that policies may apply, what stood out most was the lack of willingness to help. At no point did the staff try to find an alternative solution, such as transferring the unused night to another date or another hotel location. There was a clear lack of understanding and goodwill in handling the situation. In addition, my room was not cleaned on any day during my stay. Housekeeping is a basic service that guests naturally expect, and the fact that it was not provided made the experience even worse. Overall, the service lacked flexibility, empathy, and attention to basic hospitality standards. I expected a much more customer-oriented approach.

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