The Laylow Waikiki, Autograph Collection

“A great hotel in the heart of Waikīkī!”

The Laylow in Waikiki was a highlight of a fun, yet @ times challenging (20 year record rainfall was happening!), 10 day visit to Oahu. The staff were ALL courteous, day or late @ night, quick to act and/or accommodate, and never hard to find. The Hideout restaurant adjacent to the lobby served de… more

The Laylow in Waikiki was a highlight of a fun, yet @ times challenging (20 year record rainfall was happening!), 10 day visit to Oahu. The staff were ALL courteous, day or late @ night, quick to act and/or accommodate, and never hard to find. The Hideout restaurant adjacent to the lobby served delicious food (& yummy drinks) and live music in the evening. Our housekeeper, Nori, was AMAZING & so sweet! Our rooms were always clean & she took extra care to make sure we had everything we needed before her days off (even though another housekeeper would be available). The beds were VERY comfortable (a huge plus!), as were the pillows. Even though we were only a few doors away from the elevators, I don’t think I once heard anyone coming or going (except for our friends in the adjacent room~lol). My only critique would be that their beautiful pool was shallow from end to end, making laps for exercise difficult. Still, it was a beautiful pool and a popular place on sunny days, and a great place to float around in the evening. They had many nice little touches going on, too! Each of our rooms got a sturdy beach bag, two pairs of flip-flops and two water bottles (with a still & sparkling water hub downstairs to fill them up), to keep. The hotel provided beach towels and rain umbrellas, as needed, @ no charge. It seemed like every day they had something going on down in the lobby area, as well: lessons on how to make a lei, serving awesome shaved ice, crafts for the kids, to include making personalized luggage tags, and those frozen mango chunks were just delicious! 😋 All materials/supplies provided by the hotel. All in all, I’d stay there again, in a heartbeat!

less

“Excellent Service From Nicole (Hideout)”

Hideout restaurant was very good. Nicole was very attentive, nice, and overall great. She is the best waiter I have ever had at a restaurant in my whole life.

“Cute Hotel, I Just Wish We’d Stayed On The Beach”

Nice hotel, I just wish we’d stayed on the beach. We love the Marriott’s Autograph brand and have stayed in their hotels in LA, NYC and Savannah. Can’t really fault this one in Waikiki. Staff were fabulous. We took two large suites - one for us and one for our teenagers. They loved the free shave i… more

Nice hotel, I just wish we’d stayed on the beach. We love the Marriott’s Autograph brand and have stayed in their hotels in LA, NYC and Savannah. Can’t really fault this one in Waikiki. Staff were fabulous. We took two large suites - one for us and one for our teenagers. They loved the free shave ice by the pool (though a little cramped when busy) and the Hideout bar/cafe. We loved the views of the Royal Hawaiian from our balcony. But it’s noisy at night as it’s on a super busy street, above busy bars and restaurants, which is great for night life and dining options. We also asked to change rooms as noisy elevator echoed through our room like a shuddering train every few minutes. And yes, one side of the hotel balconies look into a neighbouring car park. Also, annoyed that after spending $3,500 for a few nights, they charged us for early check-in and late check-out. As Marriott Bonvoy members, think this should be a courtesy, if the room is available. All in all, a nice city option. I just wish we’d stayed on the beach. It was a little too ‘city’ for me. Let’s face it, Waikiki is all about the beach :)

less

“Overall pretty happy but with some caveats”

Pros: centrally located, spacious room, good AC, clean rooms Cons: six+ story garage towering over pool/looking into floors, considerable noise even on the garage side, not much decent seating in the lobby except at restaurant, key card readers esp in elevator are finicky Parking is expensive ($6… more

Pros: centrally located, spacious room, good AC, clean rooms Cons: six+ story garage towering over pool/looking into floors, considerable noise even on the garage side, not much decent seating in the lobby except at restaurant, key card readers esp in elevator are finicky Parking is expensive ($65+ tax) and you have to wait for the valet--Waikiki Galleria Tower cheaper (more like $45 / day) and just as convenient if you don't mind a 5 minute walk

less