Description
Facilities: 1240 rooms and 57 suites are available to guests in an 8-storey main building and 2 auxiliary buildings. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assis… more
Meals: Various dining options are available, including a café and a bar. Warm hospitality and a cosy atmosphere await guests in 9 non-smoking restaurants. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Special meals, including diet meals, are also available.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Bowling
- Dance hall
- Entertainment
- Games room
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Pay-per-use WiFi
- Services
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Chapel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Hairdresser / Barber
- Housekeeping
- Indoor pool
- Iron
- Lazy river pool
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Picnic area
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Stores
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Tumble dryer
- Water slide
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Game area
- Kids' board games
- Kids' playground
- Kids' pool
- Kid´s club
- Swimming pools
- Children’s playground
- Children’s pool
- Full SPA circuit
- Poolside sun loungers
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Snack bar
- Restaurants
- Breakfast buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Mini golf
- Skiing
- Snorkelling
- Surfing
- Tennis court
- Water park
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 11286 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Puako
Showing 3 featured reviews out of 11286 TripAdvisor reviews
T
Tony G
Sevierville, Tennessee
09/06/2026
“Vacation in Hawaii”
Excellent location located in a convenient place to spring to other island locations! Top notch amenities with great food and rest available!
A
Amy V
17/06/2026
“Great before 5 pm”
The location was great and there were lots of activities including the dolphins which was an amazing experience. The challenge of this resort is that we felt like we were living in a retirement home where everything closed at 5:00. We were there for two nights at the end of our trip and were looki… more
L
Luis G
14/06/2026
“D+ stay”
Let’s start with positives. This hotel has a great location and beautiful scenery with a huge pool and a nice slide for the kids. Our room was clean and looked like it was recently renovated. The negatives. You have to walk long distances from the ocean tower and the palace tower. I booked the ma… more
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