Description
Facilities: 391 non-smoking rooms are located on 12 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, safe, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking … more
Location: This resort is uniquely positioned on the oceanfront of the beautiful Hilo Bay, offering breathtaking panoramic views of the bay, the majestic Mauna Kea Mountain, Mauna Loa Mountain, Coconut Island, and the lush Hamakua coast. It has a convenient location perfect for accessing the most scenic, cultural and adventure attractions of Big Island. The resort is within a short walk of Lilliuokalani Gardens and Hilo Harbor as well as within a short drive of excellent snorkelling beaches, downtown Hilo's historic shopping district and Rainbow Falls. It lies only minutes from Hilo town where guests will find shopping venues, restuarants and bars.
Meals: Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The resort also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Disco / DJ
- Entertainment
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Fireplace
- Garden
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Picnic area
- Poolside huts
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Sun terrace
- Sun terrace
- Supermarket in hotel
- Terrace
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Cot
- Kids' audiovisual material
- Bars
- Bar
- Beach bar
- Coffee/tea in public areas
- Pool bar
- Vending machines
- Restaurants
- Breakfast buffet
- Breakfast in bed
- High chairs
- Kids buffet
- Menu for diabetics (on request)
- Rooms for events / banquets
- À la carte restaurant
- Swimming pools
- Poolside sun loungers
- Gym and SPA
- Gym
- Spa
- Activities
- Bike rental
- Diving
- Golf course
- Golf course within 3 km
- Snorkelling
- Surfing
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1871 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Hilo
Showing 3 featured reviews out of 1871 TripAdvisor reviews
R
Robb M
Boston, Massachusetts
23/03/2026
“Another Great Stay”
I had a really good stay at the DoubleTree Hilo. They recognized my Diamond status right away and upgraded me to a room with a beautiful harbor view. The room was clean, the staff was friendly, and the location is perfect — close to town and right by Liliʻuokalani Gardens. I also appreciated the s… more
M
Mark_Bath_UK
Bath, United Kingdom
25/02/2026
“Large hotel with great sea views”
We stayed in a junior suite with wraparound windows on two sides and extensive sea views. The welcome when we arrived was good as were all staff interactions. The room was huge and a bit worn but comfortable otherwise. It is a large property with great views, well kept grounds and a bar with some g… more
D
dmgirl66
Brampton, Canada
14/03/2026
“Good for a pit stop.”
Arrived here for one night. Lovely entrance....beware Valet parking is mandatory here or you risk street parking for free....So you pretty much have to pay..... The first room we were given had a sliding bathroom door with a large gap with full view of anyone sitting on the toilet. The shower had… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
5
Good
Based on 1 reviews
Service: 4
Cleanliness: 5
Room: 5
Facilities: 4
Location: 6
Quality/Price: 4
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