Mauna Kea Beach Hotel, Autograph Collection

“Wow, Truly A 5 Star Property!”

It’s our new favorite! We were sad to leave after 6 nights. The grounds are beautiful, loved the amazing beach, the new adult infinity pool and our spacious, renovated room. Perfect for relaxing and unwinding. The resort feels very secluded but is drivable to VNP, Akaka Falls, Waipai’o Valley and o… more

It’s our new favorite! We were sad to leave after 6 nights. The grounds are beautiful, loved the amazing beach, the new adult infinity pool and our spacious, renovated room. Perfect for relaxing and unwinding. The resort feels very secluded but is drivable to VNP, Akaka Falls, Waipai’o Valley and other sites around the Island. We can’t say enough good things about the dedicated, kind and hard working staff. Especially the ladies at the Front Desk and Ledie in the Front Office. They went above and beyond. We were truly impressed. Housekeeping was also on point. Great recognition of Platinum Bonvoy status with an upgrade to a gorgeous deluxe golf view room with 2 balconies and a huge walk-in closet, a welcome treat/departure gift and a late check out. They also comped the hot and cold Manta breakfast buffet, instead of just cold, due to the spa construction. We hope that they keep offering this even after the spa is open. We already miss those delicious breakfasts out on the Manta lanai. Wonderful service, gorgeous view, perfect for whale watching. Any issues? Yep. We had the worst waiter ever at the Copper Bar, a sickening chicken enchilada dinner from Hau Tree, and a constant engine hum on our balcony, maybe from the golf restaurant exhaust fans? We got over it. The days flew by riding the waves, snorkeling, walking the Ala Kahakai trail, lounging at the adult pool and hot tub. Sunset felt like a celebration and it was very cool to see the manta rays swimming at Manta Point after dark. Mauna Kea really felt like our home in Paradise. We even used the free laundry machines mid-stay. We should have stayed longer! A+

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“Not what it was”

While the valet and restaurant staff are absolutely outstanding, the rooms remain very overpriced for what they are even with some updating. However, it is all about supply and demand this time of year, people will gladly pay double almost triple normal prices to get out of the cold and into the w… more

While the valet and restaurant staff are absolutely outstanding, the rooms remain very overpriced for what they are even with some updating. However, it is all about supply and demand this time of year, people will gladly pay double almost triple normal prices to get out of the cold and into the warm, parking will be valet only, and that is so overcrowded cars are parked all over the lawn. While you will be told the grounds are for guests and members only you’ll find out it is very overcrowded due to the guests of the members and the guests of the Residence. Be prepared for lines and rude guests who think they are the only ones at the hotel. The nice thing is if you forget something, they have enough variety in their on-site stores that you don’t have to drive 30+ miles back to town to get something. One of the best things at the hotel is the seaside staff do not allow towels to hold chairs if they see towels and no personal belongings, they remove the towels. This does allow for those who want to enjoy a chair & an umbrella to be able to and I do give three cheers for this! Had a rather odd exchange with the on-site jeweler as I walked up and said hello still standing outside, sounded to me as if he said something to the effect of don’t waste his time. I’m a bit hard of hearing but that don’t waste -My time- was very clear and you can be sure I will not waste his time. The few jewelers that remain downtown are very happy to have your business and with the storm damage it means a lot to do business with them.

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