Best Western Plus Hood River Inn

“Right on the river”

This hotel is right off the highway in a perfect location to explore the Columbia River Gorge, the fruit loop, and Mt Hood. The front of the hotel faces the parking lot and the back faces the river. There is a walking path along the river that takes you to the marina. The hotel restaurant has gor… more

This hotel is right off the highway in a perfect location to explore the Columbia River Gorge, the fruit loop, and Mt Hood. The front of the hotel faces the parking lot and the back faces the river. There is a walking path along the river that takes you to the marina. The hotel restaurant has gorgeous views of the river and you can sit inside or outside. There is also a guest laundry on site that is very convenient.

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“Not a resort. A good stay. Could be great.”

The most that can be improved on quickly is cleanliness, my pillow had dark hairs on it, the headboard of the bed had greasy hair stains from rubbing against it, windows were filled with spiderwebs and flies, outdoor patio infested with spiders which made it uncomfortable to spend time there with t… more

The most that can be improved on quickly is cleanliness, my pillow had dark hairs on it, the headboard of the bed had greasy hair stains from rubbing against it, windows were filled with spiderwebs and flies, outdoor patio infested with spiders which made it uncomfortable to spend time there with the view (they descended upon us from the roof too...). Multiple bathroom fixtures were loose/failing, toilet paper holder became a whirligig, one of the shower handles was so loose it was hard to find the temperature sweet spot, and worst was the bathroom pocket door was off-balance so it would stay open and the lock itself was extremely loose so it wouldn't close where we had to use plastic utensils to tighten screws enough to close. We were in a suite on the furthest end of the hotel and our internet was atrocious. Multiple disconnects, slow when connected. Don't rely of the connection in the room at all, especially if you are working away. Needs much improvement. Other less impressives were that the AC unit was very loud and annoying, the door and screen to the balcony were impressively difficult to open and close and the trash bins are extremely small so as it seems they are telling you not to throw anything away as they don't want to deal with it. The Riverside restaurant was nice, though not up to the price. The service was excellent and they have a thought out menu. For our main courses, they were the steak & salmon. Steak was fantastic but the salmon was lacking seasoning and surprisingly fishy. Our server did a great job attending to our needs timely. If you are staying at the hotel the layout of everything is a bit confusing, you can find yourself in the banquet area or lounge (not part of the actual restaurant bar) easily. I think they need to do a better job defining spaces. The outside pool/spa were quite nice with a great view. I did find myself having to refill the water in the adjacent gym area so we could get fresh water which was annoying as the previous day it was empty, and those jugs are not light... This place has a lot of potential, but also shows blatant complacency. Be and do better and maybe I'll go again and suggest this location to others for the price. I believe this place can do it.

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“Nice location, some improvements needed”

The location is nice. We had a river view ground floor room, the room was a bit dated, smelled very strongly of dog. Air conditioner did not work appropriately. The screen door did not work, constantly sticking or coming off the track. Front desk was not very responsive, said they would escalate my… more

The location is nice. We had a river view ground floor room, the room was a bit dated, smelled very strongly of dog. Air conditioner did not work appropriately. The screen door did not work, constantly sticking or coming off the track. Front desk was not very responsive, said they would escalate my issues to their oncoming supervisor but we never received a response. The pool was okay, the restaurant I heard was not great from other members of my party so I did not try it. Overall, I feel my experience was such as issue due to the smell of the room, it really set the tone but not all rooms are like that and it is a nice property.

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