Hyatt Place Chicago Downtown - The Loop

“Great Location, Amazing Rooms & Helpful Staff”

We choose the hotel base on the proximity with our Business Meeting, The Rooms where spaceous and well equiped and the Staff very super Helpful with all our needs to make better our stay.

“Nice to stay, hard to park”

Nice, clean place but really challenging to park in their recommended lot because iParkit did not work on mobile app or browser. Must use laptop or desktop browser. Breakfast ends at 9, which was hard for us to get up for since we were still on West coast time. Pool floor is perforated metal so may… more

Nice, clean place but really challenging to park in their recommended lot because iParkit did not work on mobile app or browser. Must use laptop or desktop browser. Breakfast ends at 9, which was hard for us to get up for since we were still on West coast time. Pool floor is perforated metal so may feel like a cheese grater on your foot during boisterous games of Marco Polo.

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“Not bad for the price.”

good location, and i got a good price on hotwire, but only to find out that for that price breakfast is not included, so we needed up paying 11 per person for breakfast, which is still worth it I guess. if you had bigger family like fam of 4 you should not book through 3rd party. one issue is t… more

good location, and i got a good price on hotwire, but only to find out that for that price breakfast is not included, so we needed up paying 11 per person for breakfast, which is still worth it I guess. if you had bigger family like fam of 4 you should not book through 3rd party. one issue is the window we had, there is no light coming in because it opens to a narrow gap between two big buildings.. we had to have lights on at all times

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“Pretty good!”

My family and I recently stayed at Hyatt Place Chicago Downtown/the Loop and it was a very nice stay. 1. Location: The location was convenient to where you want to be in Chicago. About a mile from Mag Mile/Michigan Avenue, a quick train ride from O'hare airport ($5 per person vs an expensive Uber/… more

My family and I recently stayed at Hyatt Place Chicago Downtown/the Loop and it was a very nice stay. 1. Location: The location was convenient to where you want to be in Chicago. About a mile from Mag Mile/Michigan Avenue, a quick train ride from O'hare airport ($5 per person vs an expensive Uber/Lyft) and in a safe area. Like any bigger city, you will see bums while in route to your activities, just be cautious and aware. 2. Hotel Room: The rooms were very clean, we had a corner room that had ample room for a family of 4. The walls are a little thin, we could hear kids in the early morning and also the street noise. But given it's a busy city, that's normal. Slight wear in the bathrooms but nothing major. 3. Beds: The beds were comfortable but I do have a comment about the sofa bed. Traveling with teens that are pretty ok with sofa beds, when we opt for that room type, they are usually ok and don't complain much. But this time the bed was a bit on the thinner side. I had to request the linens which I guess is the process, but when I opened the bed, the mattress was kind of warped and the mattress logo was kind of ripped off, just not the best presentation. Anyways, they were fine with the linens provided but come the second night right before bed, they said they were itchy and that it was hard to fall asleep in the sofa bed the night before. With that being said, my husband took the sofa bed and my teen twins slept with me on the king bed. Yes, this is the room type that was available when I booked but who wants to be uncomfortable - not us! So the next morning I visited the front desk and they were understanding. Mercy was very helpful in resolving my issue. 4. Breakfast: The complimentary breakfast was ample: hot breakfast items, bagels, fruit, toast, coffee, juice etc. Like any breakfast buffet, it's hectic, a little messy but nothing that was a big deal. Try to go there early to beat the crowd and find a spot to eat. 5. Employees: Very kind, courteous and helpful. Overall, this property is good for those who are not too picky and want to stay in budget. It's clean, central and it works for those who just need to sleep and have a place to stay while in Chicago.

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