Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops tha… more
Meals: Dining facilities include a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Entertainment
- Aerobics
- Dance hall
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Paid parking
- Parking
- Valet parking
- Pets
- No pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Café
- Cash machine at the hotel
- Conference centre
- Doctor
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Serviced office
- Supermarket in hotel
- Terrace
- Vending machines
- Wake-up call service
- Children
- Childcare
- Bars
- Bar
- Restaurants
- High chairs
- Rooms for events / banquets
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 4951 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 5 featured reviews out of 4951 TripAdvisor reviews
G
Getaway792152
09/05/2026
“Downtown Chicago”
Great locations. Walkable to the RiverWalk, architecture tours, and restaurants. The room was very comfortable. The staff was helpful and courteous. The only negative was facing the Trump sign on the hotel across the river.
J
Jose C
08/05/2026
“The best”
Dawne was the best! Highly recommended this experience! The best in the eats aka chicago
M
Morgan S
07/05/2026
“Customer service”
Shams was fantastic at the front desk! He was super nice at check in and made us feel welcome here from the moment we got here!
P
Passenger23164620655
07/05/2026
“LondonHouse Girls Trip”
Front Desk associate was absolutely fantastic - Customer service was great! Highly recommend Shams!
C
courtneyccc1
06/05/2026
“Great service from housekeeping”
Thankful to have been at a hotel where Aurelia Cruz works — she kindly secured and returned jewelry I had left in the room by mistake. She was kind and efficient and put my mind at ease.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info