Description
Designed by renowned Chicago architect Harry Weese, Swissotel Chicago is an award-winning luxury hotel overlooking the Chicago River and Lake Michigan, and just steps from the Magnificent Mile. The distinctive 4-diamond, all-glass hotel offers spectacular wrap-around views from Navy Pier to Millennium Park, 662 guest rooms and suites, five premier ballrooms, state-of-the-art penthouse fitness cen… more
Stop by the hotel's restaurant, The Palm, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 8:00 AM to noon for a fee.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Computer room
- Pool table
- Shops in hotel
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoking not allowed
- Wi-Fi
- High-speed cable connection
- Pay-per-use WiFi
- Services
- 24-hour gym
- Banquet and event room
- Bike rental
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Currency exchange
- Doctor
- Fireplace
- Garden
- Hair dryer
- Heated pool
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Picnic area
- Postal service
- Public bathroom
- Reading room
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Kids' playground
- Swimming pools
- Children’s playground
- Full SPA circuit
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Restaurants
- Restaurant guide
- Rooms for events / banquets
- Gym and SPA
- Gym
- Hot tub
- Jacuzzi
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Skiing
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 7689 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Chicago
Showing 5 featured reviews out of 7689 TripAdvisor reviews
A
Andrea B
17/06/2026
“Great stay!”
Beautiful hotel with great service. Really enjoyed my interaction with Tracy Taylor on the housekeeping team. She was so friendly and noticed that I had brought up a couple of extra hand towels from the fitness center. She left me more hand towels, without my having to ask. So lovely and thought… more
A
Aniket S
Baltimore, Maryland
17/06/2026
“Great stay while attending a conference”
I had a great stay. The hotel is fantastic. Room was lovely, quiet and spacious; the view of Lake Michigan and Navy Pier is amazing. Staff were professional and friendly. I particularly liked your gym. I was here for a conference and the location was convenient for after conference stuff.
E
Eswark2911
17/06/2026
“Great Experience at Swissôtel – Kia at the Front Desk is a Star!”
Our family of 3 had a fantastic experience during my recent stay at the Swissôtel Chicago. Everything about the property is top-notch, but I have to give a special shout-out to Kia at the front desk—she was incredibly friendly, professional, and went out of her way to be helpful. The amenities here… more
A
Amanda W
16/06/2026
“Simona Caught my Attention”
I have been to this hotel several times. This most recent time I had the pleasure of working with Simona Eversley. I know dealing with people is a tricky experience, but I saw her shine. She was working with another guest who I think told her he was having a bad day. She immediately responded with … more
T
Tyson W
16/06/2026
“10/10 STAY”
Great location,close to Hyatt under pedestal 3 minutes to get to my meeting.Lobby was very warm and welcoming I really enjoyed the lighting after 5 pm . I had breath taking views of Lake Michigan. Enjoyed the shower separate from the Tub. . I wanted to send a shout out to Kia at the front desk she … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 2 reviews
Service: 9
Cleanliness: 8
Room: 9
Facilities: 9
Location: 10
Quality/Price: 9
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