Holiday Inn & Suites Decatur-Forsyth By Ihg

“In spite of what you read, this was a nice place to stay!”

We were concerned about staying here because of some of the reviews but we really enjoyed our stay! Bed was comfortable and the hotel was quiet. The bar and restaurant located on premise was nice and allowed us to enjoy a drink! The room was nice and it was a suite so we had two TVs. My only mi… more

We were concerned about staying here because of some of the reviews but we really enjoyed our stay! Bed was comfortable and the hotel was quiet. The bar and restaurant located on premise was nice and allowed us to enjoy a drink! The room was nice and it was a suite so we had two TVs. My only minor complaint was the tile floor was a little sticky and apparently hadn’t been mopped. There was so obvious dirt but when I wiped it with a Kleenex, it came up dirty. Staff were friendly and check in was easy.

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“Awesome Room!!”

We had to go to several hotels along the interstate to find a room, for some reason things were all booked up. The price was more than we wanted to spend but it was getting late & we were tired. ($115. + all taxes = $131.) We were in Room 321. Very spacious, clean & well designed! We were driving … more

We had to go to several hotels along the interstate to find a room, for some reason things were all booked up. The price was more than we wanted to spend but it was getting late & we were tired. ($115. + all taxes = $131.) We were in Room 321. Very spacious, clean & well designed! We were driving through so we only stayed overnight but it would have been a nice room to have if you were staying for a few days. It had awesome room darkening shades, even the entry door was sealed nice to keep the hallway lights out. Beds were comfortable. Bathroom was huge. It even had a single use Keurig coffee marker. I did have to call down to the front desk to get 2 regular coffee pods, some sugar & a cup as there was no sugar & only decaf pod & one cup. They brought some up almost immediately. Despite the price we would stay here again.

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“Some good some bad”

There are Pros and Cons: Pros: Great Bed and sleep Nice mini fridge Pretty clean Quiet and nice area. Friendly and happy people at check in and throughout. Cons: Arrived around 5:45 pm on a Friday night. They had scheduled parking lot repairs during this time. Such as, pouring asphalt. We had … more

There are Pros and Cons: Pros: Great Bed and sleep Nice mini fridge Pretty clean Quiet and nice area. Friendly and happy people at check in and throughout. Cons: Arrived around 5:45 pm on a Friday night. They had scheduled parking lot repairs during this time. Such as, pouring asphalt. We had to keep picking up our suitcases because you couldn’t roll over the fresh, black tar. Otherwise, you’d have it all over your wheels and shoes. Probably not the best time to do parking lot repairs. Inside the hotel- Lots of visible stains on the carpets, throughout the whole hotel. They stuck out enough, to where you thought, eww. The bathroom inside our room was pretty nice. The bathroom vanity could use updated though. And the floor as well. I also unfortunately, did find ants. One was on my bed and one was on the bathroom floor. Breakfast the next morning- This place dropped the ball, BIG TIME, on breakfast. Breakfast time on Saturday morning was from 7 am till 10 am. Got downstairs at 9 am. Still had one full hour of service yet to go. Noticed right away, that we were not finding the food very easily. Little to no markings, on where this was at. We had walked up and down the same hallway twice. Over looked it the first time, because it’s inside a restaurant, and the inside was dark, which looked like it was closed. Get inside, had a lady come from around the bar, and showed us where the buffet was. Guess what? Virtually no food OR drinks. What was there was cold. The lady said a group of soccer kids wiped them out. That’s something they should be prepared for. She was already checked “spaced” out. We had to keep asking for assistance. And still didn’t get what we asked for. We asked for more waffle mix so we could make some hot waffles. That never happened. There was nothing to drink. We ended up finding in a back corner, a pop dispenser’s, but it was broke! We asked for orange juice, and she shuffled back to the kitchen, and came out and poured us a glass from a cardboard box. She said more food was being prepared, but there were lots of other stuff that she wasn’t being taking care of. Like more water in pictures, more juice brought out, more waffle mix put out. There was no coffee, no milk, nothing. I had to run upstairs to my room and grabbed a Gatorade. Ridiculous. No excuse, in my opinion. She ended up turning her back on the customers, that were getting there at 9 am and others that were trickling in after that, and the rest of us in the dining area. She stood at the bar, back was to us, “as in us customers” in the dining area, on her phone, and talking to some short guy, that was also behind the bar. This was the busiest time, the second wave of us customers. And she’s already “checked-out” uninterested. The majority of the tables were filthy, had piled-high trash, and dirty dishes on them. She was a very pleasant, friendly, nice person, but sucked as a restaurant worker. Sorry. And there was a kitchen guy in the back, that was bringing out more food, that was very nice and helpful. And I’m by far, NOT a nitpicky person, by far!!! I try to stay far away from having to deal with this time of complaining. But, we’ve spent over $200 dollars just to stay here for one night and to eat one breakfast. And we couldn’t even get a decent meal to get us on our way. We also only stay at Holiday Inn IHG’s, whenever we travel. And this was the worst service in roughly 10 or so years, of staying at Holiday Inn’s.

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