Residence Inn Decatur Forsyth

“Fantastic stay!”

We stopped in Forsyth/Decatur for an overnight break while traveling cross country. This is a great hotel at a great rate! Online checkin was quick and easy. We had two rooms for our family, they were well designed, fresh and clean. The studio layout included a comfy couch, and a small kitchenet… more

We stopped in Forsyth/Decatur for an overnight break while traveling cross country. This is a great hotel at a great rate! Online checkin was quick and easy. We had two rooms for our family, they were well designed, fresh and clean. The studio layout included a comfy couch, and a small kitchenette. The lobby and cafe area are bright, clean and full refreshed. The included breakfast was one of the better ones that we have experienced at this hotel price point, with a full range of cold and hot options. We were pleasantly surprised to find gluten free muffins! Overall, the recently completed renovations seem to be a success!

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“Decline of the Residence Inn Brand..?”

Where to start with this hotel? The problems at this hotel seem to have become a common theme at Residence Inn properties we have stayed at recently. We’ve been traveling across the country and have stayed in Marriott branded hotels almost exclusively and I can definitely say this is probably the … more

Where to start with this hotel? The problems at this hotel seem to have become a common theme at Residence Inn properties we have stayed at recently. We’ve been traveling across the country and have stayed in Marriott branded hotels almost exclusively and I can definitely say this is probably the most disappointing stay of our journey. It is conveniently located off the highway and is fine for one night’s stay, but I wouldn’t give it more than that. The whole experience was mostly below what we expect from Marriott, but sadly seems to have become the norm with Residence Inn. We arrived at 9:00 pm to a mostly dark lobby. TV’s off, most of the lights in the lobby were off and again, not 1 am, 9:00 pm. I desperately just wanted to do some laundry. Unfortunately the clerk who checked us in was nice but had very little information about how to pay for the laundry room what the prices were or anything of the sort. I got a couple of dollars in quarters only to find out the laundry room charges $3.00 a load and you can’t pay with card, but have to download an app on your phone. $3.00 for a laundry room which was a challenge to navigate and see which machine was not absolutely disgusting and covered in grime or broken. The lobby shop was sad and had almost nothing in the coolers and no laundry supplies to be seen anywhere. The hotel itself needs some love and care. The swimming pool was closed with no explanation other than a handmade sign drawn with marker, the elevator button panel seemed to be held together by tape and there was a pile of dirty towels in the stairwell that looked like they had been there for days. The room itself was fine, save for the layers of dust and the outdated phone missing the label. The really kicker was the peeling mirror and burned out overhead light in the bathroom as well as the The windows in the bedroom portion were quite drafty and let in a lot of the cold air from the wind storm outside on a night where the “feels like” temperature was 2 degrees. Again, fine for one night’s but I wouldn’t stay here again if I needed to for longer.

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