Homewood Suites By Hilton Indianapolis-Downtown

“I would come back”

Lucies has been a great chef / host such a friendly and welcoming person and hospitality the food was amazing and so many options available

“Fantastic Urban Extended-Stay with Lackluster Business Center”

I loved my sojourn at the downtown Indy Homewood so much I extended it two nights! The property, a historic repurposed building a close walk to the convention center and Monument Circle, is charming and very well kept. I did wish there was a more conspicuous sign at street-level that marks the entr… more

I loved my sojourn at the downtown Indy Homewood so much I extended it two nights! The property, a historic repurposed building a close walk to the convention center and Monument Circle, is charming and very well kept. I did wish there was a more conspicuous sign at street-level that marks the entrance as the Homewood Suites—if you’re not careful or familiar, you might zip past it (more of a concern for pedestrians on the sidewalk, not vehicles traveling by). The staff was extraordinarily professional and kind. They worked to place me in one of their interior-facing rooms, which was absolutely silent—perfect for me. The lady at breakfast in particular is a rockstar…so helpful and hospitable! I love her! Thank you!! The room I received was an unexpected delight—a newly-renovated suite integrating modern technology (e.g. wireless charging ports, oversized TV, multiple USB outlets by the bed) seamlessly with classic features native to the building’s history. I especially ADORED the exposed brick. The beds were comfortable, and the entire quarters was reasonably clean. I appreciated having two large work tables to lay out my things and try to be productive. If I could share one main area to improve, it would be the business center, a tiny alcove tucked behind the wall of the front desk with a basic computer, printer, and perhaps a few items of stationery. The computer kept crashing while I was touching up my website on SquareSpace, twice to be exact—and despite trying to save my progress consistently, I still lost much of my work. I understand that website editing may be overwhelming for an older computer, but what are guests supposed to do? Shouldn’t a business center be equipped to allow users to perform such functions on its computers? The staff unfortunately seemed a bit indifferent to the issues. After two freeze-ups, I quit—sigh. In a major business and convention hub like Indianapolis, it may be a nice idea to maintain a high-quality, reliable area of the hotel to conduct business like polishing a website! Maybe my expectations are too high. At a nightly rate of approximately 150, I was extremely satisfied with my experience and the value of it. I will quickly return in the future!

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“Long stay”

I would have given a 5 but after staying for a week I decided was going to stay longer, I called front desk made arrangements, I was told $169.00 a night. The next day received a call asking if I was ok with the charges. I looked and was charged way more than quoted. She said well we had to incre… more

I would have given a 5 but after staying for a week I decided was going to stay longer, I called front desk made arrangements, I was told $169.00 a night. The next day received a call asking if I was ok with the charges. I looked and was charged way more than quoted. She said well we had to increase due to availability. Increase to $400. a night? So beware of events when staying here during events!!

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