Baranof Downtown, Bw Signature Collection

“manage expectations”

we are here aug 14,2026 one night. First let me start with a positive: The front desk staff is hardworking, friendly and professionally dealt with many issues of frustration that the hotel corporate/ownership were ultimately held the responsibly. It location is great to town, tram and port. There … more

we are here aug 14,2026 one night. First let me start with a positive: The front desk staff is hardworking, friendly and professionally dealt with many issues of frustration that the hotel corporate/ownership were ultimately held the responsibly. It location is great to town, tram and port. There is no AC; it Alaska it is rarely needed but just please be aware( today’s temp is 72 and with no circulation in the building it is humid) . The 4 pm check in needs to be noted to anyone travelling here by ship- almost a full 8 hours before you can get your room. They do store your luggage, so you may walk around and spend money in the local economy. Near lots of dining options. The hotel is dated in structure with small rooms, bathroom and Full size ( not queen) beds. It is in need of much cosmetic maintenance, which is fine if not for the 350 plus price per night. But honestly they kinda have you in a bind as there are not a ton of options in Juneau and there is no incentive for them to better the hotel. It’s clean and safe but very pricey for what you get- just be prepared for this type of strongholds the hotels have in this area. I would have to do better research the next time around in order to meet my expectations. Again not a issue of needing anything luxury but just expecting better based on the price per night. I was the family planner 😊 let see if i’m elected again after this stay the no AC was a issue for everyone and i just never thought, being from the Gulf Coast that AC wouldn’t be here. We picked the rare Alaskan heat wave to bay cat 😊

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“Good location but old and tired”

I chose this place for the location: easy walking distance to much of what you'll want to see in Juneau. The location ended up being the best part because many other things weren't quite up to par. The building is old so I'll give the creaky elevator a pass, but there's no excuse for things not wor… more

I chose this place for the location: easy walking distance to much of what you'll want to see in Juneau. The location ended up being the best part because many other things weren't quite up to par. The building is old so I'll give the creaky elevator a pass, but there's no excuse for things not working in the room: the in-room telephone didn't work, half the buttons on the TV remote didn't work, we didn't have hot water the first night, the bathroom lights flickered constantly, and there was no security latch on our door (it looked as if someone had kicked the door in and broken the frame, and it never got repaired). My key cards were constantly getting demagnetized even when they were not near my phone--never had that happen before. (At one point, neither of my cards worked on my room, but my traveling companion, who was staying in the room next door, was able to open both our doors with his key cards.) Breakfast in the lobby restaurant was fine but a bit expensive. Staff were pretty apathetic and not very interested in helping us with our various issues. I had seen the building described as the "crown jewel" of Juneau, but it hasn't retained any of its opulence. Were I to come to Juneau again, I would definitely stay someplace else. Tip: Our cab driver told us on the ride there to ask for a room on the 1st or 2nd floor because anything above that gets too hot and humid. We had to stay on the 6th floor and he was definitely right.

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