Wyndham Grand Jupiter At Harbourside Place

“Great experience!”

Great time! Always feel at home! Friendly staff and awesome location! Enjoy the pool bar, has some great food options. The suronding restaurant walk Riverwalk are a welcome addition.

“Best Wyndham I’ve ever stayed”

I came for two days the past week and was upgraded to a coastal king suite because of my diamond status. All I have to say is Wow! The room was large and immaculate. The balcony is amazing with beautiful views of the coastal waters. The lobby of the hotel is large and welcoming. The staff is very f… more

I came for two days the past week and was upgraded to a coastal king suite because of my diamond status. All I have to say is Wow! The room was large and immaculate. The balcony is amazing with beautiful views of the coastal waters. The lobby of the hotel is large and welcoming. The staff is very friendly and accommodating. I used the pool once and it was very nice and comfortable and had a large hot tub. This place is a bit pricey compared to other Wyndham properties in the area, but you pay for quality and it is certainly delivered at this property. If I can, I definitely will come back.

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“Nice stay with good staff.”

Everything great but none of the ice or drink machines on any adjacent floors were working. Had to request Kleenex. Staff super friendly.

“Absolutely not worth it”

We chose the Wyndham Grand Jupiter to be our wedding hotel for ourselves and our guests. The location was excellent and easily accommodated about 50 of our guests. Thankfully we had a discounted room rate given our commitment to the hotel of about $330/night for a regular room (or about $550 for … more

We chose the Wyndham Grand Jupiter to be our wedding hotel for ourselves and our guests. The location was excellent and easily accommodated about 50 of our guests. Thankfully we had a discounted room rate given our commitment to the hotel of about $330/night for a regular room (or about $550 for a junior suite). But even at that price point, I think this hotel under-delivered. If I had to pay full price, my review rating would be lower. To start, the hotel did not even acknowledge our wedding upon check-in yet we committed about 40+ room nights to the hotel and about $20k worth of events such as a welcome party and farewell breakfast (both of which were excellent to be fair). Then, on the very first day housekeeping did not even clean our room for no reason at all. Despite calling the front desk around 4:45 pm to remind them to clean, they still did not. When I returning around 7pm I spoke to a very dismissive gentleman at the front desk. Mind you we should have been marked as VIPs in the hotel not regular guests given our wedding and the amount of money spent at the hotel. When housekeeping did come the next days it was completely inconsistent. No coffee replacement, no removal of dirty towels, trash not emptied. This hotel's housekeeping is below standards that I'd expect from a 2 star hotel. On checkout, the front desk woman was very apologetic and, frankly, was the first person to even acknowledge the hotel's shortcomings. The manager then came out and spoke to me and also offered her sincere apologies. But nothing was actually done. You'd think they could have offered us a token something as a gesture (like comping our parking or a room service bill) but nothing. I would definitely not recommend this hotel given they try to price themselves as a 5 star hotel but you're lucky if you get 3 star service.

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