Best Western Plus Keene Hotel

“Top Marks for a Nice Hotel and Aki on the Front Desk”

Disaster Averted!!! This is a very nice large and sprawling two-story hotel in Keene, with an on-site Restaurant (which I did not try due to my late arrival) and a host of other amenities, including banquet facilities. The rooms are exceptionally large, clean, and comfortable, with updated decor. … more

Disaster Averted!!! This is a very nice large and sprawling two-story hotel in Keene, with an on-site Restaurant (which I did not try due to my late arrival) and a host of other amenities, including banquet facilities. The rooms are exceptionally large, clean, and comfortable, with updated decor. I highly recommend it, and my following story describes exceptional customer service. As usual, I was traveling on business with my show cat, who, unnoticed by me, slipped out of our room on the first floor as I left for a short drive to pick up my supper. When I returned to the hotel, Bella was nowhere to be found in the room and, after a frantic half hour search, I went to the front desk to see if I could get some assistance to toss the bed,(sometimes cats will get under the bed and into the boxspring). Aki at the front desk said that she had seen a cat on the second floor via the hotel’s surveillance cameras, and came with me to help look for her. She needed to return to the front desk, but I continued the search. After about 15 or 20 minutes, wandering the hotel and closing doors to create barriers to the different areas so that Bella wouldn’t escape, I returned to the front desk. Two nice young men staying at the hotel while on business offered to help, and Aki, checking the surveillance cameras, reported that she had just seen Bella on the second floor in my area. We hightail did it to the second floor, and one of the young men caught Bella, who had calmly sauntered up to him. I was immensely relieved, and extremely grateful to Aki and those two nice young men.

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“Very Good Stay”

I was expecting the worst but this hotel was not half bad. In fact several things were outstanding, i.e. the staff, the breakfast, the location, the parking, and the comfort.

“Simple, pleasant family overnight stay”

Overall good budget hotel for our short family trip. We were there on fourth of July and enjoyed the large clean pool area and the included breakfast that had something everyone liked (especially the waffles). The staff were friendly and efficient. The rooms dated and simple, but most importantly t… more

Overall good budget hotel for our short family trip. We were there on fourth of July and enjoyed the large clean pool area and the included breakfast that had something everyone liked (especially the waffles). The staff were friendly and efficient. The rooms dated and simple, but most importantly they were clean. Overall good value. We heard no noise in our rooms on the busy holiday weekend and were all therefore able to get a good night's rest during our one-night stay. Lots of shops and restaurants around and even a restaurant attached to hotel, but we didnt end up checking it out as we already had a full itinerary.

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