Home2 Suites By Hilton At The Dunes On Monterey Bay

“Great spot!”

Nicest hotel while traveling through NoCal. Clean, fresh, modern, extremely friendly staff, well situated in area that felt safe for tourists. Great little hot tub and pool (properly sized for hotel). Breath of fresh air after several nights at the Embassy Suites down the road--literally. Would ret… more

Nicest hotel while traveling through NoCal. Clean, fresh, modern, extremely friendly staff, well situated in area that felt safe for tourists. Great little hot tub and pool (properly sized for hotel). Breath of fresh air after several nights at the Embassy Suites down the road--literally. Would return!

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“Nice place to stay”

Nice, clean, and spacious rooms—my only wish is that the bathroom had a standard door instead of a sliding one. The breakfast is excellent, with a wide variety of choices and great quality. The service was excellent, and the facility is very clean. The pool is nice and well-maintained. I highly rec… more

Nice, clean, and spacious rooms—my only wish is that the bathroom had a standard door instead of a sliding one. The breakfast is excellent, with a wide variety of choices and great quality. The service was excellent, and the facility is very clean. The pool is nice and well-maintained. I highly recommend this place for a comfortable and enjoyable stay.

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“Well below Hilton Standards”

I chose this hotel for a family vacation because (1) it's less than two years old, (2) Monterey and area attractions are close by, and (3) I've stayed at several other Home2s and found them consistently well-maintained and well-managed. They are functional if not fancy, but sometimes that's good en… more

I chose this hotel for a family vacation because (1) it's less than two years old, (2) Monterey and area attractions are close by, and (3) I've stayed at several other Home2s and found them consistently well-maintained and well-managed. They are functional if not fancy, but sometimes that's good enough. Not this time. While not awful, this property was a disappointment. Specifically: - Our one bedroom suite had only a sofa bed and 3 very cheap hard plastic chairs. There was plenty of room for an upholstered chair in the living area and/or the bedroom, but both spaces were empty. I had a knee injury at the time and asked for a more comfortable chair. No dice. - The complimentary internet was unstable and had low bandwidth; it often dropped completely. We did not stream video, but I suspect it would have been impossible. - There was insufficient hot water to shower comfortably on four of our six evenings. - Only two bath towels were provided in a room advertised as sleeping four. - Breakfast ended at 9:00am, but items were not replenished if they ran out before then. Guests frequently had to wait for clean flatware. - In-room coffee bar items were never replaced, and front desk staff had no access to more after hours. - One bathroom pocket door was damaged and so was the table. In fact, the entire room showed unusually heavy wear for a < 2yr old property. Hotel staff were all friendly and professional. I believe they tried their best, but lacked resources and support from management.

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