Residence Inn Springfield Chicopee

“Best in Chicopee”

Clean, quiet. Good selection for breakfast. Professional staff, Genesis was very helpful. We have stayed here several time, this was best stay. Will return.

“Great property for an extended stay”

This is an excellent property, especially for extended stays. My husband and I stayed for nine nights in September in order to visit family in the area. And while the property is not as close to our family as we’d have liked, the comfort and cleanliness of the hotel and the friendliness and helpfu… more

This is an excellent property, especially for extended stays. My husband and I stayed for nine nights in September in order to visit family in the area. And while the property is not as close to our family as we’d have liked, the comfort and cleanliness of the hotel and the friendliness and helpfulness of staff more than make up for a little extra driving. Housekeeping is efficient and friendly. Front desk staff are helpful and friendly. The rooms and common areas are extremely well kept. The outdoor patio offers a nice setting. Breakfast is satisfactory. The hotel is in close proximity to various national food chains as well as a large supermarket. It’s close to the interstate and turnpike. Our king studio included a well equipped kitchen with full refrigerator, dishwasher, stovetop, microwave; a comfortable living area with sofa sectional, spacious desk area and a small dining area; plenty of closet space; and good Wi-Fi. There is an on-site laundry room, though we did not use. And a pretty good size indoor pool with chairs and pool towels. Parking is ample but I do wish there was an electric charging station for non-Tesla EVs. I suppose that is my only criticism! 🙂

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“Positives and Negatives”

Positives - We were here for two nights and I could not believe how quiet our room was. We were on the first floor, near the entrance to the parking lot with the exit from Route 90 outside and we never heard a single noise! We may have been lucky with the rooms around us but it was great. The ro… more

Positives - We were here for two nights and I could not believe how quiet our room was. We were on the first floor, near the entrance to the parking lot with the exit from Route 90 outside and we never heard a single noise! We may have been lucky with the rooms around us but it was great. The room was clean and met our requirements. The hotel was also centrally located. Negatives - Our room was worn. The mirror on the bathroom door was warped and almost falling off and it looked like the bathroom door had been cut off at the bottom but not painted (that was the only thing we could come up with). Hot breakfast options were limited and leaned toward high fat and unhealthy. The fitness room did not have any way of wiping down the equipment after use. The hotel met our need but there should be attention to the shape the rooms are in with an eye to updating the worn out ones. They should also look at the hot breakfast options.

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“Reasonable, But Won’t be Staying Again”

It was ok. The location is “airporty” - not really walkable to food or stores. However, there was a Dutch Brothers a few blocks down as well as a very busy gas station. So I was able to walk down and get my coffee, water and snacks. However I wouldn’t have felt safe doing that at night. They don’t … more

It was ok. The location is “airporty” - not really walkable to food or stores. However, there was a Dutch Brothers a few blocks down as well as a very busy gas station. So I was able to walk down and get my coffee, water and snacks. However I wouldn’t have felt safe doing that at night. They don’t have sidewalks or crosswalks at every light. So I had to pass the coffee stand to get to the crosswalk and double back on grass. The gas stations - just don’t go alone at night. I also DoorDashed food to my room, as there are good restaurants and a grocery store nearby, they’re just not walkable. The front desk lady, very sweet. She recognized I was traveling alone without a car, and she said she would put me in the front building next door so I wouldn’t have to walk through the parking lot with all of my baggage alone. She gave me bottled water and I was checked-in in just a few minutes. I walked out of the lobby house and walked next door in about 30 seconds, and my room was on the first floor. My room looked clean and spacious, but I was a little concerned with the door. It had a chain link and a simple lock that didn’t seem secure. I brought a safety lock and alarm which I was able to install in a minute and the door was secured. There was a full kitchen, a little dining table, a living room with fireplace and the bed faced the door. It was spacious. The bathroom was tight. The sink was separate from the toilet and shower, but I had to step into the room in order to shut the door because it swung a couple of inches from the toilet. The shower had a slow drain, but nothing I wouldn’t live with. I slept comfortably and felt safe enough. However, the lower rating comes in because my coworker, who was staying in Building 15, had huge stink bugs crawling on her walls and came out of her shower drain. It was so bad, she ended up canceling the rest of her reservation and moved to a hotel downtown. She said the staff was apologetic and called in exterminators. But said that’s pretty common in the South. My room, I think it was Building 6, didn’t have any bugs ( I looked!) and the furniture was clean. There was a dark patch on the carpet that looked like something had spilled, but I wear shoes in the room, so I pretended not to see it. I stayed the additional night and didn’t see anything. I made sure to throw out food trash so it wasn’t sitting in the room. But it’s kind of what happens when there’s a full kitchen in the room. I don’t think I’d stay here again. It was reasonably priced though.

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