Hyatt Place Detroit Novi

“Absolutely Wonderful!”

I recently attended a Destination Michigan event here and had a wonderful experience. The staff was incredibly kind, welcoming, and attentive throughout our event and stay. Breakfast was excellent! The breakfast burrito bar was awesome! The room was beautiful, clean, and very comfortable- the bed m… more

I recently attended a Destination Michigan event here and had a wonderful experience. The staff was incredibly kind, welcoming, and attentive throughout our event and stay. Breakfast was excellent! The breakfast burrito bar was awesome! The room was beautiful, clean, and very comfortable- the bed made for a great night’s sleep. Our group was welcomed with sweet treats in the rooms upon arrival, which was such a nice and thoughtful touch. Overall, it was a truly enjoyable experience, and I would highly recommend to anyone, especially to businesses looking to host an off-site/overnight event there! It is very convenient!

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“A convention center Hyatt Place that could use an expanded food and beverage offering.”

This Hyatt Place is attached to a regional convention center in Novi. That convention center is the primary reason to stay here. The hotel itself is fairly typical of newer Hyatt Place properties. It is noticeably better than the Hyatt Place near Novi’s border with Livonia — avoid the mistake of b… more

This Hyatt Place is attached to a regional convention center in Novi. That convention center is the primary reason to stay here. The hotel itself is fairly typical of newer Hyatt Place properties. It is noticeably better than the Hyatt Place near Novi’s border with Livonia — avoid the mistake of booking that one. My room was clean and comfortable. As I only stayed one night, I cannot comment on daily housekeeping service and whether it's provided. Staff were polite, though as a Hyatt Globalist I did not receive any recognition. One area where this property both stands out and fails is food and beverage. While it features the standard limited Placery bar, the bar remains open throughout the day during conventions and other big events at the convention center. That makes it a convenient spot to meet with a colleague or entertain a client away from the hustle and bustle of the convention. In addition, the pantry has a few better than average grab-and-go options, including caesar salads and yogurt parfaits. The main drawback is the lack of a more substantial dining option. While the Placery bar concept is standard for the Hyatt Place brand, some Hyatt Place properties feature a real bar and restaurant. That absence is an issue because the nearest "nice" restaurants are about 10 to 15 minutes away. Even the wine offering at the bar is limited to Canvas, the very cheap and rather bad Hyatt house wine brand. Again, you have customers here for conventions that are traveling on expense accounts. They should have a second brand of wine that's better and more premium. Overall, I would consider staying here again, depending on rates and whether I needed to be at the convention center.

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“Lacking daily housekeeping services”

Room only cleaned once during a 4 night stay. Too expensive for the quality. Nice room, clean, comfortable bed.