Hyatt Place Detroit Novi

“Clean, friendly, convenient”

The front desk staff was helpful. Daily Breakfast buffet was nice and the workers kept it very clean. It was nice to have a Starbucks on premise with some food offerings. The pool and workout room were also convenient. I just wish I would've discovered the fancier restaurant "FireSide Grill" ea… more

The front desk staff was helpful. Daily Breakfast buffet was nice and the workers kept it very clean. It was nice to have a Starbucks on premise with some food offerings. The pool and workout room were also convenient. I just wish I would've discovered the fancier restaurant "FireSide Grill" earlier in my stay. The staff there was extremely friendly and helpful. Excellent preparation and service by Chef Randy (best hamburger I've ever had in my life!), and another Chef (I did not catch his name) let me try their new Salmon Dish that was going onto the menu--how special (and delicious!). Waitress (oh shoot--now I forgot her name) was genuine and kind.

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“A nice stay”

The hotel overall was always pleasant to stay. This time I was very pleased with the warmth and willingness to help of the front desk staff. We will choose to stay here again next time for a trip to this area.

“A convention center Hyatt Place that could use an expanded food and beverage offering.”

This Hyatt Place is attached to a regional convention center in Novi. That convention center is the primary reason to stay here. The hotel itself is fairly typical of newer Hyatt Place properties. It is noticeably better than the Hyatt Place near Novi’s border with Livonia — avoid the mistake of b… more

This Hyatt Place is attached to a regional convention center in Novi. That convention center is the primary reason to stay here. The hotel itself is fairly typical of newer Hyatt Place properties. It is noticeably better than the Hyatt Place near Novi’s border with Livonia — avoid the mistake of booking that one. My room was clean and comfortable. As I only stayed one night, I cannot comment on daily housekeeping service and whether it's provided. Staff were polite, though as a Hyatt Globalist I did not receive any recognition. One area where this property both stands out and fails is food and beverage. While it features the standard limited Placery bar, the bar remains open throughout the day during conventions and other big events at the convention center. That makes it a convenient spot to meet with a colleague or entertain a client away from the hustle and bustle of the convention. In addition, the pantry has a few better than average grab-and-go options, including caesar salads and yogurt parfaits. The main drawback is the lack of a more substantial dining option. While the Placery bar concept is standard for the Hyatt Place brand, some Hyatt Place properties feature a real bar and restaurant. That absence is an issue because the nearest "nice" restaurants are about 10 to 15 minutes away. Even the wine offering at the bar is limited to Canvas, the very cheap and rather bad Hyatt house wine brand. Again, you have customers here for conventions that are traveling on expense accounts. They should have a second brand of wine that's better and more premium. Overall, I would consider staying here again, depending on rates and whether I needed to be at the convention center.

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