Holiday Inn St. Paul Downtown By Ihg

“Nice room but even better service”

The front desk staff were exceptionally friendly and provided clear directions, even with the street construction out front. The housekeepers we interacted with were very nice and accommodating. I will say, the shower base was really slippery. Very stressful for someone with stability issues. Also,… more

The front desk staff were exceptionally friendly and provided clear directions, even with the street construction out front. The housekeepers we interacted with were very nice and accommodating. I will say, the shower base was really slippery. Very stressful for someone with stability issues. Also, an elongated toilet that was a little taller would be appreciated. But the real standout was our shuttle driver. Not only did he get us to CHS Field safely, but he also gave us a heads-up about when the shuttle wouldn’t be available for return trips. Thanks to his thoughtfulness, we were able to plan ahead and call him for a couple of smooth, stress-free rides back to the hotel. Wish we could remember his name. Five stars for him.

less

“Convenient and comfortable!”

We had a very lovely stay for one night. We came into town early to beat a snow storm and booked this hotel last minute. I've stayed here before about 10 years ago and it was just as great as before! The rooms were clean and the hotel was fairly quiet. Parking is convenient - ramp is quite clos… more

We had a very lovely stay for one night. We came into town early to beat a snow storm and booked this hotel last minute. I've stayed here before about 10 years ago and it was just as great as before! The rooms were clean and the hotel was fairly quiet. Parking is convenient - ramp is quite close. Friendly front desk staff. The on site restaurant has changed to Wild Bills and was delicious. However, be sure to call down and make sure they are open. Sometimes if it's a quiet day they are closed, even on a Saturday lunch.

less

“Good location for Xcel Energy centre / arena”

This hotel is located across the street from Xcel Energy centre. I picked it for this reason, plus there was a parking package as an option. If you are going to an event at the arena this is a convenient option, however the price for the night of an event was about 2 1/2 times the price of the non… more

This hotel is located across the street from Xcel Energy centre. I picked it for this reason, plus there was a parking package as an option. If you are going to an event at the arena this is a convenient option, however the price for the night of an event was about 2 1/2 times the price of the non event night. Arrival/ parking: you pull into the back of the hotel to park in a small area whilst you register. The parking garage they use can be accessed from this small lot, or from the street. You are given a ticket to scan to get in and out both on foot and for the vehicle. Check in/out: efficient and I got a quieter room as requested. The elevators are very efficient. Room: good size, clean, but dark. There were just 2 bedside lamps, a tiny desk lamp which was the light that came on when you turned on the light switch by the door, and a freestanding lamp tucked in one corner away from anywhere you might be. All the lights lit one tiny area around them, leaving the rest of the room dark. The bathroom had very bright lighting and this got left on more than it should to give more light to the rest of the room. Otherwise two comfortable beds, chair, desk, tv, small area with hangers, iron and board, fridge, drawers, coffee maker. No safe. Good WIFI. Bathroom: reasonable size, usual bathroom furniture. Hairdryer. Restaurant: attached to hotel, breakfast there both days was good, not a huge menu but most people would find something, staff were nice Vicinity: the area had a lot of restaurants, is busy a lot of the day and bustling if there is an event on at the arena. Overall, a convenient location, clean hotel with good service, but room was too dark and there needs to be a safe in the room.

less