Sonesta Simply Suites Nanuet

“An odd air about it”

Friendly and helpful staff. Average room showing it's age... recliner broke whill sitting in it. Good location for my trip, but there is a RR crossing less than 100 yards away, so you will be woken by commuter trains whistles. Biggest thing for me was the smell, like a roadside quick mart that has … more

Friendly and helpful staff. Average room showing it's age... recliner broke whill sitting in it. Good location for my trip, but there is a RR crossing less than 100 yards away, so you will be woken by commuter trains whistles. Biggest thing for me was the smell, like a roadside quick mart that has hot food. Now, I understand the place is all suites, and you might smell something being cooked while walking by. The smell was consistant throughout the 2nd floor hallway all the time, and the room smelled the same. At least the price was right...

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“Stay elsewhere if you’re concerned about your safety!”

Stayed here 2X prior to this visit on 6/14/25. The last time I stayed here 2&1/2 years ago It was really nice. I Referred a few people .Not anymore. The place has gone downhill big time.The 1 bedroom suite was clean but had a Musty -stale odor throughout the entire building. At 2:30 am. I found 2 s… more

Stayed here 2X prior to this visit on 6/14/25. The last time I stayed here 2&1/2 years ago It was really nice. I Referred a few people .Not anymore. The place has gone downhill big time.The 1 bedroom suite was clean but had a Musty -stale odor throughout the entire building. At 2:30 am. I found 2 separate doors unlocked from the outside of the building where the keypad should be used to gain access to the inside. I notified the male employee working at the front desk when I noticed one door was unlocked. He thanked me. I made a wrong turn down the hall to another exit which another door didn’t close properly or locked from the outside. I went back to the front desk to inform the employee about that door also. He stated he would check it out. I stated thats a security issue don’t you think? He replied it could be. 🤷🏾‍♀️. 2 hours later doors were still unlocked.This place is not what it used to be. I wouldn’t recommend staying here.

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“It's okay for 1-2 nights, not the best stay this time, room problems.”

I stayed here before in a different room and had a great stay but this time, not so much. I may not come back again when visiting family in the area. The one main positive--that saved the stay is that the room was Very Clean--Very. What I did not like: 1. The shower head was not installed prope… more

I stayed here before in a different room and had a great stay but this time, not so much. I may not come back again when visiting family in the area. The one main positive--that saved the stay is that the room was Very Clean--Very. What I did not like: 1. The shower head was not installed properly. The water shot out from the shower head attachment neck and hit the ceiling, another stream went over the curtain top and soaked the floor and my bag and towels on the rack. I had to deal with this for 2 showers. I tried to hand fix it but it was tight--just not installed correctly--they put a new head on it seemed and never tested it and housekeeping does not test it and if previous guests complained--they didn't follow-up. I have actually never seen this in many hotel stays over the years. Maintenance here is not on the ball to say the least. 2. The screen on the window was not put on right and coming off. 3. No soap bars--just pumps. 4. They must have a contract with the government to house homeless because a number of people were just wandering the property alone, some talking to themselves, smoking outside in the parking lot, watching you. Not your typical busy hotel crowd that has an agenda. 5. The pillows and bed were not that comfortable and I could not get good sleep the second night. 6. I have never seen a heater/AC with red and blue lights that flashed at you all night in the dark. I had to use 2 kitchen towels to cover them up otherwise they light up the room flashing. Never encountered lights like this in a heater/AC. I do like this area--next to Costco and Target close and IHOP and highways and my sister's office is close and parking is free and easy. Towels are mostly fine here--some not. Bottled water is $2.00 a bottle. In sum, it's the type of place that is fine for 1 or 2 nights--not more. Next time in the area, I may try a different hotel.

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