New York Marriott East Side

“Good location”

I've been surprised to read the recent less than complimentary reviews of this hotel and can only say it must have gone downhill since my visit as I recall it as quite grand with a very nice room. Overall the room was clean and comfortable. My main issue was that the duvets do not have covers, ju... more

I've been surprised to read the recent less than complimentary reviews of this hotel and can only say it must have gone downhill since my visit as I recall it as quite grand with a very nice room. Overall the room was clean and comfortable. My main issue was that the duvets do not have covers, just a sheet which is folded over them which I feel is not hygienic. If I had been with my partner he would have been tangled up in the sheet in no time and sleeping under the actual duvet which I don't feel is acceptable. I also had problems with wifi. I happened to be at the hotel on the night of 9/11 and I was on the 25th floor. I was on my own and somewhat scared to hear a terrible rumbling noise vibrating in my room. I was just preparing to flee the room when I worked out that my room was situated behind three elevators and what I could hear was the elevators going up and down. This noise continued at all hours although I got used to it. For good measure I also had the ice machine outside my room! Luckily I am able to sleep through most things. The view from the room was impressive, one plus of being on a higher floor. The first morning I had breakfast at the hotel which was really nice but incredibly expensive, so after that I went to a nearby cafe. Although the hotel did have some down points I did feel overall that I was happy and it is certainly really well situated for getting out and about in the city. It's quite possible to walk to many places of interest, including Times Square.

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“2 night stay”

I stayed here for 2 nights for a conference. It appears that the lobby was undergoing major construction and the front desk was a fold out table. My room was on the 19th floor. I upgraded to a room with a view. The view ended up being a tiny window (but I guess its better than no view). The eleva... more

I stayed here for 2 nights for a conference. It appears that the lobby was undergoing major construction and the front desk was a fold out table. My room was on the 19th floor. I upgraded to a room with a view. The view ended up being a tiny window (but I guess its better than no view). The elevator was really old and scared me a little. It was tiny and slow to open. On a good note- I loved the smell of the toiletries. Please don't change those! The bartender was very friendly and made a good drink. The location was fantastic. I would stay here again. Hopefully by next time construction will be done and hopefully some updating as well.

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