Description
Facilities: The hotel has a lift and features 148 rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has… more
Meals: Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Aerobics
- Computer room
- Parking
- Nearby parking
- Outside parking
- Paid parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Fax/photocopier
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Microwave
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tours
- Security
- Serviced office
- Terrace
- Vending machines
- Children
- Cot
- Bars
- Bar
- Coffee/tea in public areas
- Vending machines
- Restaurants
- Breakfast buffet
- Rooms for events / banquets
- Gym and SPA
- Gym
- Sauna
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
#{ depositAmount } #{ depositCurrency } #{ depositType }
Payment method:
#{ paymentMethods }
Payment date:
#{ depositTime }
Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
#{ keyCollection }
Tourism register number:
#{ registryNumber }
National Identification Code
#{ nationalIdentificationCode }
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
see here
Very good
Based on 3320 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of New York City
Showing 5 featured reviews out of 3320 TripAdvisor reviews
K
Kate N
10/07/2026
“Outstanding service and support during the hotel evacuation - and a great stay”
I would like to congratulate Kelly and Joe, hotel general managers, for their outstanding leadership and support during the emergency evacuation on July 7 due to the threat of a building collapse across the street. Kelly made a general announcement to evacuate (loud and clear in the room, which is… more
D
DayTrip554801
08/07/2026
“Great service in an emergency”
I had a reservation at the Hampton Inn Grand Central on the day the entire street and area was closed for an emergency situation when a building was possibly going to fall down across the street. I have to say the service from the hotel has been exceptional. They responded to my texts, even when th… more
G
Global48217344399
Reading, Pennsylvania
06/07/2026
“Amazing”
Everyone was really kind and helpful when I asked questions and the hotel room was clean , breakfast was amazing and so was the service .
J
JP G
06/07/2026
“Frost class team! First class hotel!”
Amazing team Victoria at the front desk to Destiny working breakfast and cleaning up the mess I made with the waffle mix. Clean rooms the prefect place to enjoy NYC.
M
michele f
05/07/2026
“Great staff”
Great location near grand central
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
8
Very good
Based on 2 reviews
Service: 9
Cleanliness: 8
Room: 8
Facilities: 7
Location: 9
Breakfast: 7
Quality/Price: 8
#{item.note}
#{item.note}
#{item.note}
#{item.user}
Date: #{item.date}
#{ getBarText }
More Info Less Info
Key features of the moderation of reviews
There is an automatic system that detects offensive language, in which case the review will not be published. If an owner reports one of the reviews, the review will be re-evaluated and, if it fails to comply with our content standards, it will be taken down.
Our criteria for collecting guest reviews
After getting home from the trip booked with us, the customer will receive an email asking them to review different aspects of each of the services booked. The system only allows the booking holder to complete this review and only once.
When will my review appear on the website?
Reviews typically take less than 24 hours to appear on our website. The process may take longer if our team of moderators have to examine the review in more detail.
How long will my review stay on the website?
Once it has been published, your review will automatically appear in the summary of reviews and if it is considered a featured review (based on publication date, length and quality of content), the complete review will also appear. Said review will not appear or will disappear from the system if it contains offensive language or if it is reported.
Can I get a reward for my opinion?
No. Reviews written in exchange for personal rewards such as gifts, services, or money will be taken down.
Can a review be edited?
No, once a review has been written, it cannot be edited. If you want it taking down, you can ask to have it deleted and not republished again.
Will my review appear on other websites or publications?
Once published, all or some of the reviews written by our members may be used on some of our partner sites or in promotional material in general.
If I write a review about a service, can the provider contact me about it?
No, as the personal data of the booking holder writing the review will not be shared with any service providers being reviewed. In the featured reviews shown, only the booking holder's first name will appear, meaning that there's no way that the service provider can contact you.