Heritage Hotel

“Staff were very friendly and accomodating.”

Location--in Flat Irom neighborhood is ideal Atmosphere--is pleasant Room--typically small like most hotels in NYC but very functional Value-great price for location Cleanliness--very clean

“My Go-To Hotel in NYC – Friendly Staff, Great Location”

I had a great stay at the Heritage Hotel in the Gramercy/Flatiron neighborhood of New York City. The location is excellent and within walking distance of great restaurants, shops, and multiple subway stations, which makes getting around the city very easy. One of the things that stood out most dur… more

I had a great stay at the Heritage Hotel in the Gramercy/Flatiron neighborhood of New York City. The location is excellent and within walking distance of great restaurants, shops, and multiple subway stations, which makes getting around the city very easy. One of the things that stood out most during my stay was the staff. I had the chance to chat with several team members (Zee, Sasha, Karen, and Lorraine) and they were all incredibly friendly, welcoming, and helpful. It made the hotel feel much more personal than a typical NYC stay. My room was actually larger than many other New York City hotel rooms I’ve stayed in. The room was clean, the bed was comfortable, and everything was well maintained. It was pretty cold while I visited and the heater worked perfectly! I also appreciated the security measures the hotel has in place. They already have some reassuring systems, and during my stay they were in the process of adding room key card readers to both elevators, meaning only guests with a room key will be able to access the floors. That’s a great added layer of security. My daughter lives nearby, so finding this hotel was a big win for me. It’s reasonably priced, well located, and staffed with quality people. I’m glad I discovered this gem and it’s now my go-to hotel whenever I visit New York City.

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“Give me a duvet!”

There were many positive aspects, but also a few things that weren’t so great. Starting with the good: The location is excellent, with walking distance to plenty of places, several subway stations on different lines nearby, and friendly service. The room and bathroom were a decent size, and the int… more

There were many positive aspects, but also a few things that weren’t so great. Starting with the good: The location is excellent, with walking distance to plenty of places, several subway stations on different lines nearby, and friendly service. The room and bathroom were a decent size, and the internet worked well. The hotel also has a gym. Even though everything is a bit worn, the price still felt reasonable compared to many other places in Manhattan. What didn’t work were the beds. I’m from Norway, and we use duvets. The ridiculous setup with two sheets and a blanket in between — which I still don’t understand — is standard in many hotels, but it simply doesn’t work. The sheets slide off, and you’re left with just the blanket. And the blanket was so thin that you had to keep the heat pump running to avoid freezing. But it was so noisy that I couldn’t sleep. The only solution was to stop the heat pump and to put on several layers of clothing before going to bed. A proper winter duvet should really be the minimum in an old New York hotel in the middle of winter.

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