Description
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club and a steam room. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).. Featured amenities include wired internet access (surcharge), a business center, an… more
A stay at Lotte New York Palace places you in the heart of New York, within a 5-minute walk of 5th Avenue and Rockefeller Center. This family-friendly hotel is 0.6 mi (1 km) from Central Park and 0.6 mi (1 km) from Times Square.. Distances are displayed to the nearest 0.1 mile and kilometer. 5th Avenue - 0.2 km / 0.1 mi Rockefeller Center - 0.2 km / 0.1 mi St. Patrick's Cathedral - 0.2 km / 0.1 mi Madison Avenue - 0.4 km / 0.2 mi Top of the Rock Observation Deck - 0.4 km / 0.3 mi Radio City Music Hall - 0.5 km / 0.3 mi Museum of Modern Art - 0.6 km / 0.3 mi Tiffany & Co. - 0.7 km / 0.4 mi Grand Central Terminal - 0.8 km / 0.5 mi Broadway - 0.9 km / 0.6 mi Chrysler Building - 0.9 km / 0.6 mi Times Square - 1 km / 0.6 mi Central Park - 1 km / 0.6 mi Bryant Park - 1 km / 0.6 mi Broadway Theatre - 1 km / 0.6 mi The nearest airports are: LaGuardia Airport (LGA) - 16.4 km / 10.2 mi Teterboro, NJ (TEB) - 20 km / 12.4 mi Newark Liberty Intl. Airport (EWR) - 28.7 km / 17.8 mi John F. Kennedy Intl. Airport (JFK) - 28.2 km / 17.6 mi Linden, NJ (LDJ) - 37.7 km / 23.4 mi The preferred airport for Lotte New York Palace is LaGuardia Airport (LGA). . Near 5th Avenue.
Enjoy a meal at Gold Room or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon for a fee..
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Dance hall
- Games room
- Shops in hotel
- TV lounge
- Parking
- Covered parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Shuttle transfer
- Transport service
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Wi-Fi
- High-speed cable connection
- Pay-per-use WiFi
- Services
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Conference centre
- Currency exchange
- Doctor
- Dry cleaning service
- Fax/photocopier
- Garden
- Hair dryer
- Hair salon / beauty centre
- Indoor pool
- Iron
- Ironing equipment
- Ironing service
- Laundry
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Postal service
- Private check-in / check-out
- Private pool
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Sale of tours
- Security
- Serviced office
- Shoe shiner
- Stores
- Supermarket in hotel
- Trouser press
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Children´s entertainment
- Cot
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast in bed
- Menu for diabetics (on request)
- Rooms for events / banquets
- Swimming pools
- Full SPA circuit
- Gym and SPA
- Gym
- Massages
- Sauna
- Spa
- Turkish bath
- Activities
- Bike rental
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Languages
- English
- French
- German
- Italian
- Spanish
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Our receptionists are multilingual
Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 7334 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of New York City
Showing 5 featured reviews out of 7334 TripAdvisor reviews
P
P M
Phoenix, Arizona
13/07/2026
“Lotte was the perfect location”
The Lotte is a great location with a friendly and helpful staff. It’s an easy walk to Central Park, Times Square, Rockefeller Center and much more. The rooms were large with a great view. Staff was very friendly and helpful.
C
chriswD8376PB
11/07/2026
“Amazing Service & Workers”
Our stay at the Lotte New York Palace was wonderful, but what truly made it exceptional was the concierge, Kal Naim. We were hoping to secure a reservation for my sister’s birthday, and Kal went above and beyond to make it happen. He was professional, attentive, and genuinely cared. His hospitality… more
A
Alexandra C
11/07/2026
“Concierge Kal deserves all the stars.”
I really don’t normally write reviews, but Kal deserves all the most amazing reviews. I’m not exaggerating. I went to school for hospitality, and this hospitality at its finest. It was my birthday, and I wanted to go to a restaurant that is notorious for difficult reservations. Kal went above and b… more
S
Sheryl G
12/07/2026
“Another stay at the Lotte New York Palace”
been staying here for the last ten years and the location is spot on next to shopping and theater district. The hotel staff is so accommodating and always bends over backward.
M
Mandi A
13/07/2026
“Housekeeping / great stay!”
Great hotel, service from housekeeping personnel - Ingia, on the 33rd floor was exceptional and very much appreciated. Thanks again Ingia!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
9
Excellent
Based on 7 reviews
Service: 9
Cleanliness: 9
Room: 9
Facilities: 9
Location: 10
Quality/Price: 9
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