The Restoration Asheville

“Nice clean refuge in central location”

Nice rebuild of old bank location. Art deco revival, large room. Self parking for $12/day in clean sage feeling public garage very close to back entrance of hotel. Very pleasant service and welcome. Had simple very good dinner at the bar. A little breakfast with truly fresh fruit comes in a lit… more

Nice rebuild of old bank location. Art deco revival, large room. Self parking for $12/day in clean sage feeling public garage very close to back entrance of hotel. Very pleasant service and welcome. Had simple very good dinner at the bar. A little breakfast with truly fresh fruit comes in a little picnic paper bag outside your room door. Wholefoods with charging in parking lot just a few minutes away

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“Excellent”

Incredible from start to finish. It’s the kind of hotel where you don’t even feel the need to lift the sheets to check for bed bugs. While most hotels hide the filtered water and make you buy a 10 cent bottle of deer park for $15, they offered complimentary filtered still and sparkling water throug… more

Incredible from start to finish. It’s the kind of hotel where you don’t even feel the need to lift the sheets to check for bed bugs. While most hotels hide the filtered water and make you buy a 10 cent bottle of deer park for $15, they offered complimentary filtered still and sparkling water throughout our stay, a stocked minibar with free non-alc bevys. Each morning, they left a beautiful breakfast basket at our door filled with fresh food and fruit. The valet service was reasonably priced, and the staff were genuinely wonderful. We were able to bring our dog for a small fee, and they even spoiled him with treats every day. The suite was spotless, spacious, and featured an incredibly comfortable bed. The lobby coffee was excellent, and the kids loved the arcade night where games were free to play. They also accommodated our very late check-in with kindness and professionalism. 10/10 — I would absolutely love to come back.

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“Beautiful atmosphere with great luxuries that fall flat at points.”

This is a beautiful hotel with fantastic attention to detail in design and significant offerings for leisure within the hotel. The food and drinks at the restaurant and bars were excellent. The breakfast basket is a quant idea but came late in the morning and was weak. The coffee in the room was fa… more

This is a beautiful hotel with fantastic attention to detail in design and significant offerings for leisure within the hotel. The food and drinks at the restaurant and bars were excellent. The breakfast basket is a quant idea but came late in the morning and was weak. The coffee in the room was fantastic but no complementary coffee in the lobby despite there being a clearly designated location for it. The coffee shop seemed to have a great offerings but seemed to have some management issues. The arcade was delightful and such unique and well-done feature. We would have loved to utilize the rooftop terrace and bar - one of the reasons we chose this hotel for our trip - but it was restricted for a wedding both days. The rooms was gorgeous and well-appointed, though the mattresses were quite firm. The fact that the Watchmen restaurant space was kept open for guests to utilize as a work or reading space during the day was lovely. All in all, we will definitely try this hotel again, they just need to make mornings run more smoothly and match the level of attention given to other areas.

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“Good for a couple of overnight stays - ticks the important boxes”

We spent 2 nights - a premier king suite - it was a lovely room. Modern; well equipped; kept spotlessly clean. The staff were very nice and helpful - particularly the valet team - spot on with their service. Unfortunately we didn’t gel with the vibes of this hotel - it was purportedly converted … more

We spent 2 nights - a premier king suite - it was a lovely room. Modern; well equipped; kept spotlessly clean. The staff were very nice and helpful - particularly the valet team - spot on with their service. Unfortunately we didn’t gel with the vibes of this hotel - it was purportedly converted from commercial premises (a bank I believe) which meant it was not built with hotel use in mind - absence of inviting custom-built reception and guest relaxation areas. There was no cosy feel to the seating areas so the afternoon wine and snacks service (included in the day rate) was almost a grab-and-consume affair. Rather than serving from the bar area - the service was ad-hoc arrangement from the cafe counter behind the lifts. Similarly the included breakfast was simple cold fare - bagged and dropped unannounced at the suite door at 08:00hrs. Even the prior agreed request for an early pick-up from reception at 07:30hrs was unfulfilled. I believe that not including both the afternoon wine and morning breakfast bag - with a commensurate rate reduction - would make better value proposition). Finishing this review on an upside, the hotel is easy to access from the main highway - and easily walkable to some very good restaurants.

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