Holiday Inn Express Blowing Rock South By Ihg

“Would recommend this HIE”

The check-in process went well; the desk person was helpful. The staff is cordial. Their " IHG Clean Promise", the "Commitment to Clean" policy, was noticeably evident. I was impressed to see the staff cleaning the lobby area at various times, even into the evening when I saw a man swabbing the f… more

The check-in process went well; the desk person was helpful. The staff is cordial. Their " IHG Clean Promise", the "Commitment to Clean" policy, was noticeably evident. I was impressed to see the staff cleaning the lobby area at various times, even into the evening when I saw a man swabbing the floor. When you turn on the television you'll see that statement as the first screen that pops up and it appeared that they were living up to that promise. The guest room itself was very clean, including the bathroom. The only thing not good is that the exterior windows really need washing! You can tell it's been a while when you pull back the drapes and look out. Looks like it's been awhile. When they re-painted the rooms, whenever that was most recently, they did an excellent job! The edges looked noticeably crisp with no drips and the paint on the walls looked fresh. It may be a little detail to have noticed, but we did, and those kinds of things lend well to the overall impression of this hotel compared to others. The shower stall was quite attractive too. And the water flow was great! Very unusual in our travel experiences these days. The room lighting was excellent. A hotel that has finally gotten it right! I greatly appreciate their computer/printer availability; it is very useful for my purposes when traveling. The breakfast selections were excellent and kept fairly well-stocked over the several days we were there. Hot and cold foods and drinks. As tea drinkers, I would prefer that they would have regular (and decaffeinated) plain black tea bags, not just the Earl Gray and herbal types that they do. I have only a few "complaints": The mattress was VERY lumpy and uneven and really needs replacing. There is not a fan for ventilation in the bathrooms, just a small vent that circulates the air throughout the hotel so it gets and stays very steamy in there for a long time after you shower. Not sure that can be remedied though. Also, some potholes in the parking lot need to be filled. And I would appreciate staff and others not smoking outside right near the the front doors to the lobby! Overall, as previous guests several times over, this stay exceeded our past experiences and we couldn't be much happier with our stay this year!

less