Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket a… more
Meals: Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Multilingual staff
- Entertainment
- Computer room
- Dance hall
- Pool table
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking not allowed
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Balcony
- Café
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Fax/photocopier
- Fireplace
- Hair dryer
- Indoor pool
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Sun terrace
- Supermarket in hotel
- Terrace
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Childcare
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Gym and SPA
- Gym
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Excellent
Based on 3182 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Charlotte
Showing 5 featured reviews out of 3182 TripAdvisor reviews
K
Ken K
06/05/2026
“Food and staff were amazing, rooms were clean and well taken care of”
Awesome stay, huge shout out to: Front Desk: Shelley T. AV Staff: Chris McQuire Banquet Staff: Vanessa Ella (green shirt) Regan Jeffery Jimmy Jamichael Travis Zeytoya Latoria Aurelia
C
Crystal R
05/05/2026
“Excellent conference care”
I attended a conference at the Embassy Suites by Hilton In Charlotte and wanted to rave about the staff caring for us. I hope I do not leave anyone out in my list below. Staff, with smiling faces, was always available and responsive to our needs. It seems they took great pride in their care of us.… more
D
dilyg8
05/05/2026
“Excellent service”
Came here for a conference and was blown away by the amazing staff. From the servers and cleaners at the banquet to the managers, and front desk staff (Shelley), service was impecable and went above and beyond. a special shout out to Vanessa, Ella, Regan, Jeffrey, Jimmy, Jamichael, Travis, Zeytoya… more
C
Cynthia D
04/05/2026
“Breakfast experience”
Ann at the Martin Luther King location was wonderful. She was so sweet and helpful. She is an asset to your hotel!
J
Jessica B
06/05/2026
“Pt.1 of 3”
Last week I stayed in Charlotte for a conference and one of the first people I interacted with was Ron at the front desk. I checkedin on Sunday and checked out Friday and throughout this time, Ron was more than friendly. Every time I interacted with him he was part of the reason I enjoyed the stay!
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info