Description
Facilities: 31 non-smoking rooms are located on 5 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A cloakroom, baggage storage service, safe and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests… more
Location: The hotel is located ten minutes from golfing, biking, hiking, fishing and enjoying all that the Queen City has to offer. Matthews offers all the laidback ease of a small town within the shadow of its big-city neighbour. The hotel is across the street from Windsor Square, which offers many food options, cinemas and shopping.
Meals: A continental breakfast guarantees a great start to the day.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Self-service laundry
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Bowling
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Banquet and event room
- Café
- Cloakroom facilities
- Coffee machine
- Conference centre
- Fax/photocopier
- Garden
- Hair dryer
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Public bathroom
- Room service
- Safe
- Seasonal outdoor pool
- Security
- Serviced office
- Vending machines
- Children
- Childcare
- Bars
- Bar
- Coffee/tea in public areas
- Vending machines
- Restaurants
- Rooms for events / banquets
- Gym and SPA
- Gym
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 701 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Matthews
Showing 3 featured reviews out of 701 TripAdvisor reviews
K
kristenh45036
Lebanon, Ohio
19/01/2026
“Fine hotel for a quick trip”
This was a good hotel for the price. The furniture in the room had some wear and tear (stains on the chair etc ) but overall it was a fine place for an overnight. The ice machines were empty on both days we stayed except for one location in the building. The breakfast was good on both mornings and … more
J
jamesafman
Saint Charles, Illinois
06/11/2025
“Not Good”
I travel a lot for business and basically live in Hilton properties from Monday through Thursday. I rarely write a negative review but this property is so far from the Hilton standard that travelers should know about it. First impression, not good. The parking lot has remnants of trash scattered ab… more
M
Marjorie V
23/06/2025
“Front desk staff put money in her bra and joked about it —not okay”
I don’t usually leave reviews, but I feel like this needs to be addressed. My boyfriend stayed here recently for work, and while I was on FaceTime with him, something extremely unprofessional happened. He had his AirPods in, so I could clearly hear what was going on. He went to the front desk arou… more
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