Description
Facilities: The hotel has 6 lifts and features 293 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests … more
Meals: Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Bowling
- Computer room
- Dance hall
- Shops in hotel
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Fax/photocopier
- Hair dryer
- Hairdresser / Barber
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Trouser press
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Cot
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Restaurants
- Rooms for events / banquets
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Spa
- Activities
- Golf course
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 3396 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cleveland
Showing 4 featured reviews out of 3396 TripAdvisor reviews
S
Shannon W
30/04/2026
“Great location!”
Great stay! The room was clean and the staff were very helpful. The location is great for downtown activities as everything is walkable.
T
Tourist00962466560
30/04/2026
“Hyatt at the Arcade was great!”
The Arcade was beautiful! We ate at the 1890 restaurant, the food & drinks were delicious. The location was within walking distance to House of Blues, comedy clubs, craft breweries, a casino. It was centrally located to places that took a car rides to. We also ate at the pizza place at the opposite… more
L
Lehcar S
22/04/2026
“Worth the experience!”
This is a beautiful, historically significant building. The rooms were spacious and well-appointed. The staff was exceptional. This would be a stunning wedding venue.
L
LIMom2016
Port Jefferson, New York
16/04/2026
“not good”
room was big, beds comfortable but other than that not much good to say. service at this hotel was not great, no help with bags coming in then I asked at the front desk where I could get coffee in the mornings and was directed to a few places outside the hotel, it wasnt until we were leaving for th… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info