Description
Facilities: The hotel has 6 lifts and features 293 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests … more
Meals: Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Bowling
- Computer room
- Dance hall
- Shops in hotel
- Parking
- Covered parking
- Nearby free parking
- Nearby parking
- Parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Cloakroom facilities
- Coffee machine
- Conference centre
- Currency exchange
- Fax/photocopier
- Hair dryer
- Hairdresser / Barber
- Iron
- Ironing equipment
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Sale of tickets
- Security
- Serviced office
- Trouser press
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Cot
- Kids' TV channels
- Swimming pools
- Children’s playground
- Bars
- Bar
- Coffee/tea in public areas
- Vending machines
- Restaurants
- Menu for diabetics (on request)
- Rooms for events / banquets
- Gym and SPA
- Gym
- Jacuzzi
- Massages
- Spa
- Activities
- Golf course
- Snorkelling
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment method: #{ paymentMethods }
- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
- #{ registryNumber }
- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Payment method:
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Payment date:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 3423 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Cleveland - Oh
Showing 4 featured reviews out of 3423 TripAdvisor reviews
A
Amy C
20/06/2026
“Wonderful stay”
Beautiful hotel! I had a room on the 8th floor with a view of the lake. Friendly and helpful staff. Loved my stay. I appreciated the beauty of the lobby every time I walked in.
M
Mobile660494
18/06/2026
“Exceeded expectations”
Clean comfortable room, great views and atmosphere, friendly staff, great food and drinks. Pleasant surprise in room for my anniversary. Great location walkable to restaurants and attractions
E
elden a
18/06/2026
“Great place but be careful in the shower.”
Everything was fine, except: the bathtb had a concave and slippery bottom. I had to be very careful taking a shower. This is a definite fall risk in my opinion.
K
Kenyata J
19/06/2026
“Cleveland Arcade”
The hotel design is nice but staying when they have weddings everyday of your stay was not a good experience because they block off every convenient way to get to your room. Like people guarding pathways to your access and making you take long routes. Also parking is expensive. Although I used poin… more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info