The Westin Great Southern Columbus

“Lovely historic downtown property with incredible suites and top notch”

For context of this review, titanium elite Bonvoy member with over 700+ nights, so been to quite a few hotels on all ends of the spectrum. Overall experience: 4.7/5 Beautiful lobby, EASY and fast check in, and absolutely friendly staff throughout our stay. Nice classic old world hotel vibe! BAR/… more

For context of this review, titanium elite Bonvoy member with over 700+ nights, so been to quite a few hotels on all ends of the spectrum. Overall experience: 4.7/5 Beautiful lobby, EASY and fast check in, and absolutely friendly staff throughout our stay. Nice classic old world hotel vibe! BAR/RESTAURANT The bar and restaurant is lovely. We love a good hotel bar. Prices were as expected for hotel in downtown CMH, and staff were extremely pleasant. Elites get free breakfast for 2. Highly recommend! STAFF Front desk checkin was 5/5. Polite, kind and prompt. Also want to thank the other front desk staff member who efficiently handled a maintenance issue in room. I must also specifically thank Director of Operations Nyeema Smith. She was kind enough to accommodate a next level room upgrade - much appreciated! ROOMS Thanks to Nyeema, we were fortunate enough to get one of the two presidential suites. 1500 sq ft, 1.5 bathrooms with a large jetted soaking tub in master bath. An amazing room! We had a huge table, awesome wet bar and a huge living room. Because of the unique property, the rooms can and do vary widely in size. The corner suites are also really nice. For convenience, I’ve attached a photo of 4th floor room layouts. LOCATION Great location in southern downtown. Very short walk to columbus commons park, theaters, food and drink as well as close proximity to German Village and Short North. PARKING It is admittedly pretty tight and typical downtown prices for parking. I believe valet is $40/nightly. We know the area and opted to do a meter just down street for a few hours (most need to be paid 8 am - 10 pm Monday-Sat) and utilized free Sunday parking. MISC These aren’t complaints, just stuff I’d want to know if I were the GM or a potential guest… The hotel is historic and appeared only one of two elevator was working - no issue for us. The shower is tiny in some rooms (including ours, but we wanted the large tub) and large in others. There is also a bit of a musty smell, and don’t expect modern and contemporary furniture or designs. This also means some rooms are kind of dark by “modern” standards.

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“Hotel really needs an update”

This grand old hotel is in need of updating. The staff were friendly and helpful, the room was clean, and the bed was very comfortable. But this hotel had too much that was off to justify its cost. The rooms are small. The decor is dark and not cozy. Don't expect a chair or a desk. Noises from the … more

This grand old hotel is in need of updating. The staff were friendly and helpful, the room was clean, and the bed was very comfortable. But this hotel had too much that was off to justify its cost. The rooms are small. The decor is dark and not cozy. Don't expect a chair or a desk. Noises from the hallway are audible in the room as if the door's open. The rooms have an unpleasant smell. If you turn the loud AC system off, the room gets noticeably dank and humid. Friends who stayed in other rooms had the same experience (one friend's room lacked a full-length mirror). The hotel lacks amenities you might expect, like a shop. Almost all of this would be perfectly alright if the it wasn't priced like a high-end hotel.

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