Home2 Suites By Hilton Portland Airport

“Good layover option during a challenging trip home”

This was a solid choice for an airport hotel. We had an unexpected overnight layover in Portland due to a cancelled flight. I was able to book a room after we landed around midnight, after trying some other airport hotels that were fully booked. The woman working the front desk was excellent, I … more

This was a solid choice for an airport hotel. We had an unexpected overnight layover in Portland due to a cancelled flight. I was able to book a room after we landed around midnight, after trying some other airport hotels that were fully booked. The woman working the front desk was excellent, I wish I remembered her name (April 12th from around 12:00 am to 4:45 am). She was helpful all around - especially arranging the shuttle to and from the airport and getting us toothbrushes & toothpaste since our bags were checked. I slept on the sofabed and I was happy to have all the linens and pillows I needed right in the room, which often doesn’t happen. There were some food options by the front desk, including a microwaveable pizza that my son got (the room had a microwave). The airport shuttle driver was nice and helped with my bag. It was good to have friendly service during a challenging trip home, and the hotel was close to the airport too. Not fancy, but a good stay for us.

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“There are better options near the airport”

This is not my favorite Hilton line of hotels and I forgot that when I booked this one. As usual, the staff are great - friendly, helpful, and professional. I don't find the aesthetics of these rooms appealing. Lots of bright colors, multiple desks and countertops with one office chair, bed with … more

This is not my favorite Hilton line of hotels and I forgot that when I booked this one. As usual, the staff are great - friendly, helpful, and professional. I don't find the aesthetics of these rooms appealing. Lots of bright colors, multiple desks and countertops with one office chair, bed with mismatched nightstands, and bright art. This room has a small kitchen, which is a nice feature. It is a large room with a couch, but all the countertops and the open shelving on the wall does not seem like a good use of space. The couch was comfortable enough and there was a small ottoman. The bed was not as comfortable as expected and had 3 pillows. Usually, there is 4 pillows. The kitchen included a sink, microwave, burner, fridge, and dishwasher. It did not seem clean as one of the drawer handles had something on it and the backsplash was dirty. Plus ants. The room did not show much wear, but the room had a wet smell. Once I turned on the head/ac, it seemed to dissipate. No views to be had here. There were usb chargers plus plugins available. The bathroom had a large countertop and just a shower, no tub (yeah!). However, one of the outlets was not working. I also had to ask for a blow dryer as there was not one in the room. Zero products in the large containers to be shared by everyone were available. They were placed under the showerhead, so they splash away before you can use them. Also, there was no body lotion. Hilton seems committed to these products, but I'm not a fan and don't like sharing with others, so I'll be bringing my own toiletries in the future. However, I will not be staying here in the future for these reasons: 1. My room had a few small ants by the kitchen when I checked in. Within a day, the counters across the entire room were covered with ants and I had to move to a new room. Kudos to the staff that helped and accommodated me! 2. Breakfast. Hilton's breakfasts have really gone down hill since covid. This line of hotels offered a variety of bread items, yogurt, a couple fruits, juices, and pre-made hot items such as omelets. I chose a ham and cheese omelet the first day with sausage links, a banana (pretty ripe), and juice. The omelet did not have ham. More importantly, the omelet and sausage links were not very warm. This concerned me, so I ate elsewhere the following morning. This seems to be a trend with me and Hilton hotels.

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