Andreas Hotel & Spa

“Another First Class Experience ”

We have been coming here 2-3 times per year for over 20 years. Always a First Class experience. Staff associates Merry, Dougla, & Lee were a great help. The stand out was Nikki-she really helped us so that we had another 5 day wonderful experience. We will be back in February. Cheers, Carol & Wa... more

We have been coming here 2-3 times per year for over 20 years. Always a First Class experience. Staff associates Merry, Dougla, & Lee were a great help. The stand out was Nikki-she really helped us so that we had another 5 day wonderful experience. We will be back in February. Cheers, Carol & Walt Bratten

less

“Nice hotel that could be better”

This hotel was good but I do have some opinions..first the good.. this is great location. It is easy to walk everywhere in downtown Palm Springs. The pool is good size, clean and pleasant. The people who work here were friendly and helpful. But.. the room we stayed in was awkward. It had two bedr... more

This hotel was good but I do have some opinions..first the good.. this is great location. It is easy to walk everywhere in downtown Palm Springs. The pool is good size, clean and pleasant. The people who work here were friendly and helpful. But.. the room we stayed in was awkward. It had two bedrooms but no inside common area. There was a little patio outside but it was too hot and sunny to really enjoy. The other problem was the room was impossible to get dark. There were lose shutters along the front of the room where bright lights are on all night around the pool. The doors to the room had frosted glass so the room could not ever get very dark. The hotel advertises an outdoor hot tub which was one of the reasons we decided on the hotel, but it was broken the whole time we were there. For the price we paid about 500.00 a night they could have offered something in return for this disappointment. Another ” opinion” I have was on the “breakfast” they provided. I think if this is all they can come up with why serve it at all or give less stuff that looked like it came from 7/11 and provide one or two quality items. I think some of the other choices were odd. Like why a “candy bar” why not snacks and refreshments adults would prefer since it is adult only hotel. Why no bottled water in the room? It’s in the mini bar and charging 2.50 is pretty ridiculous.

less

“Comfortable and convenient, but the WiFi sucks”

We spent five nights at the Andreas in downtown Palm Springs. Our large 1 bed "suite" overlooked North Palm Canyon Drive, the "main drag" for downtown PS. The room was comfortable, the location convenient for walking the downtown, area, walking to restaurants, and walking to the casino (which ... more

We spent five nights at the Andreas in downtown Palm Springs. Our large 1 bed "suite" overlooked North Palm Canyon Drive, the "main drag" for downtown PS. The room was comfortable, the location convenient for walking the downtown, area, walking to restaurants, and walking to the casino (which is across the street is you are a casino person. We also enjoyed the sun and comforts of the pool area, although the limited number of chaises suggests that there could be some aggressive competition for pool-side space if the day is warm and the hotel is booked. Staff were generally friendly and prepared to assist. Our one major complaint was the WiFi, which was included in the overpriced $34 resort fee add-on to our room charges. This fee, we were told, covered WiFi, on-site parking, the "breakfast bag" (wrapped pastry and a paged, one piece of fruit, juice), towels for the pool, and some other services. The WiFi truly sucked - just awful. Admittedly, we did not go to PS to spend the day in our room on screens. But when we needed it - in the morning to check email and some work tasks, and in the evening perhaps to stream a movie given the limited offerings on the hotel's TV/cable service - it was almost useless. We raised this issue several times with hotel staff: the response was in essence, that "yes, the WiFi can be problematic and erratic, and we regret any inconvenience. Sorry, but there is nothing we can do about it." As for cost (aside from the overpriced resort fee), we were in PS for a "non-event" week, meaning that rooms were reasonable, about $215 plus taxes for the weekday nights and $323 for the one weekend night. No doubt rates would be higher "special event" weekend like the spring music festivals. OVERALL - 3.5 stars.

less

“It was ok. Great staff”

Hotel is from the 30’s Spanish style and has a sweet vibe. It is right in town so that’s terrific with free parking. Place could use a refresh. I didn’t walk on the carpet as it seemed very old and dirty. We had the one bedroom and it was a good space but I think it needs a good steam. It’s a thr... more

Hotel is from the 30’s Spanish style and has a sweet vibe. It is right in town so that’s terrific with free parking. Place could use a refresh. I didn’t walk on the carpet as it seemed very old and dirty. We had the one bedroom and it was a good space but I think it needs a good steam. It’s a three star so don’t expect super fresh and clean. They don’t clean your room so don’t sit and assume they do. Plus they don’t tell you you need to put a sign up asking. When I finally asked, they made the bed and refreshed towels. Sinks were dirty as the cleaning team didn’t even wipe it. And that’s after we threw out the wine in the sink so it was obvious. and the toilet paper had not been put on the roll. Yea you get free candy but maybe save that cash and hire people to clean? Breakfast on a bag was not consumed as it was white bagels with sugary yogurt and even the orange juice was Sunny D. Not real. Coffee was good. Staff were friendly.

less