Description
Facilities: The hotel has 20 junior suites, 226 suites, 138 single rooms and 88 double rooms, which are located on 11 storeys and are reachable by 3 lifts. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access (for a fee)… more
Location: This full-service hotel in the city's downtown Central Museum District is some 800 metres from the Herd Museum and is the closest hotel to the Phoenix Convention Center. It lies adjacent to the Thomas/Central Metro light rail station (1500 m) and guests will find the US Airways Center, the tourist centre, the Dodge Theater, the Arizon Science Museum and the Orpheum Theater some 3 km away. It is about 8 km from Biltmore Shopping Center, 11 km from Tonto National Forest, 40 km from Salt River and 60 km from Lake Pleasant. It is conveniently located just some 11 km from Phoenix Sky Harbor Airport.
Meals: Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day.
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- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Bowling
- Casino
- Computer room
- Games room
- Pool table
- Shops in hotel
- Parking
- Nearby parking
- Parking
- Parking (extra charge)
- Security-controlled parking
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoke detector
- Smoking area
- Services
- 24-hour gym
- Balcony
- Banquet and event room
- Breakfast in bed
- Café
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Fax/photocopier
- Hair dryer
- Heated pool
- Ice maker
- Indoor pool
- Iron
- Luggage storage
- Meeting room
- Microwave
- Newspapers
- Postal service
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Terrace
- Vending machines
- Wake-up call service
- Children
- Babysitting service
- Game area
- Bars
- Bar
- Coffee/tea in public areas
- Snack bar
- Restaurants
- Breakfast buffet
- High chairs
- Menu for diabetics (on request)
- Restaurant guide
- Rooms for events / banquets
- À la carte restaurant
- Gym and SPA
- Gym
- Hot tub
- Sauna
- Spa
- Activities
- Golf course
- Golf course within 3 km
- Tennis court
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Check-in/Check-out
- Deposit:
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- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
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Very good
Based on 1184 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for its good cleaning service
Showing 5 featured reviews out of 1184 TripAdvisor reviews
J
James K
10/08/2026
“Exemplary Staff: Clone this Property, Fantastic Staff”
You just don’t find a place like this these days. I am near the end of my career (66) and have travelled throughout my career. This is a jewel. They care. Gm hires top staff. Front desk at checkin, bar, cleaning staff, every encounter is a friendly, caring experience. Hilton needs to train oth… more
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Frank H
09/08/2026
“Felt welcomed by Logan”
Came here for a gymnastics meet and had a great experience. Food was great and Logan was wonderful. I know he was selling vacations but he was a great helping us feel welcome. He shared with us about the area and was extremely helpful.
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Anthony F
27/07/2026
“The Great Haley Embassy's guest ambassador”
⭐⭐⭐⭐⭐ Exceptional Service from Haley — Guest Ambassador at Embassy Suites Downtown Phoenix I recently stayed at the Embassy Suites Downtown Phoenix, and I want to highlight the incredible service provided by Haley, the hotel’s guest ambassador. From the moment I arrived, she welcomed me with genuin… more
J
Jennifer C
25/07/2026
“Boggs Family Reunion 2026”
Had a family reunion and had a fabulous time! The whole staff was amazing especially liked working with Jon for rooms and Irene for catering services. Especially liked the attention that Logan and Hailey gave. They made us feel very special and seeing their smiling faces and personality's each d… more
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Lisa M
Portland, Oregon
25/07/2026
“Great hospitality”
Logan and Hailey were wonderful. Excellent hospitality!
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