Hotel Andra

“The comfy bed was the best. ”

Beautiful and super comfortable within walking distance of Pikes Market. So glad I picked this hotel! It was so comfortable to stay in, staff was so nice and it's in the perfect spot for most of the touristy things we did. Definitely will stay here again next time I'm in Seattle.

“Hotel Andra Seattle MGallery- The ultimate lover's retreat”

Amazing Homebase for a lovely, romantic weekend in Seattle. It was our anniversary and concierge Fabrizio made all the finest arrangements to ensure a special evening. Thank you, Fabrizio, for your guidance and that added touch. Lola is fantastic for breakfast and the whole hotel has been tastefu... more

Amazing Homebase for a lovely, romantic weekend in Seattle. It was our anniversary and concierge Fabrizio made all the finest arrangements to ensure a special evening. Thank you, Fabrizio, for your guidance and that added touch. Lola is fantastic for breakfast and the whole hotel has been tastefully renovated and modernized. Mere steps from Pike's and numerous fantastic restaurants.

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“Functional stay”

The hotel is 'functional' at best. While basic service standards were fulfilled, there was certainly no 'wow' factor in place. The staff came across inconsistent, and, at times, hostile. Details pertaining to each department as follows: 1. Reservations: I extend my appreciation to Heather, who ... more

The hotel is 'functional' at best. While basic service standards were fulfilled, there was certainly no 'wow' factor in place. The staff came across inconsistent, and, at times, hostile. Details pertaining to each department as follows: 1. Reservations: I extend my appreciation to Heather, who meticulously crafted a pre-arrival email and taking note of the room specifications. However, the subsequent person who responded to my email did not address me by my name, but, rather, my email ID. This came across impersonal and somewhat disrespectful by hospitality standards. 2. Front Office: Paula and Sharon at Front Office were accomodating and efficient. They did their level best to allow for an early-check in and to ensure that the relevant amenities were set up in the rooms. 3. Restaurant: This was quite a joke. Understandably, it was a tenant leasing the premise from the establishment. However, as far as vouchers were offered, they should be honoured and 'tips' should not be solicited for 'complimentary' breakfasts/welcome drinks. This tipping culture in America, while embraced to a very large extent, may come across as a culture shock to visitors from other parts of the world; especially when the practice is implemented as part of the hotel system. The place was crowded and hotel guests had to wait in line together with members of the public, which compromised exclusivity. 4. Housekeeping: Inconsistent is the word. Towels were simply re-hung and not replaced and water mugs were not cleaned at times. The D&D sign was mysteriously hung on my door handle which resulted in no turndown service one evening. When this was reflected to Eric, the night DM, over the phone, he sounded nonchalent. Housekeeping also creates noise whilst carrying out their work. They have a horrid habit of slamming the doors loudly against the latches. Obviously, they do so to enable ease of entry while cleaning the rooms. This is a practice that should be avoided and one can only imagine that they are simply too lazy to use a rubber stopper as an alternative. 5. Concierge: This was perhaps the best feature of the hotel. Fabrizio was truly hospitable, sincere and warm. He represents the true essence of the MGallery, and, indeed, the Accor brand. Will I stay at this hotel when I next pass through Seattle? I highly doubt it. I reckon better service is rendered at surrounding Marriot Bonvoy properties instead. Dr. Sam Jay Yeo Singapore Accor Live Limitless (Diamond)

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