Wild Bear Inn

“Good place to stay.”

The atmosphere was nice. The staff was great. The room was clean, and the bed was comfortable. My only complaint is that the room size is small, and the water pressure wasn't great . Other than that, it's a good place to stay.

“Westgate motel”

When I booked this, I just thought that it was a nice looking hotel. It is actually, what the Americans, call a Motel. So even though it was a Westgate place, it was just cheap and comfortable. The room had everything required for a nice stay. No cooking though.

“Stay was okay, but room condition was poor, and the timeshare presentation was a shady, time-waster”

Overview The total cost of my stay was $150 for four days, which was a discounted rate for attending a timeshare presentation. I booked through the website. After booking, I received an email asking me to call to confirm the reservation. During that call, they scheduled my timeshare presentation. O… more

Overview The total cost of my stay was $150 for four days, which was a discounted rate for attending a timeshare presentation. I booked through the website. After booking, I received an email asking me to call to confirm the reservation. During that call, they scheduled my timeshare presentation. On the day of arrival, it's a good idea to text the resort your estimated arrival time so they can prepare your room. ________________________________________ Hotel Review (3/5) • A/C: The portable A/C units in the room work fine. • Bathroom: The bathtub could use a good scrubbing. The faucet is shaky and needs to be replaced, and while the showerhead works, it could also be replaced. • Toilet: It’s a small, older model that you have to hold down to flush. • TV: The old LCD TV works fine for streaming. • Appliances: The refrigerator, microwave, and valuables safe all work. • Pools: The pool is okay. Note that the smaller pool is just a pool, not a jacuzzi. • Free Breakfast: You get vouchers when you check in. If you don't receive them, ask the receptionist, as they are included with your stay. Breakfast is served at the Wild Bear Tavern from 8:30 a.m. to 10:00 a.m. It consists of three small pancakes, scrambled eggs, and coffee or juice. • Amenities: There are free ice machines and coin-operated washers and dryers in each building. Vending machines are also available. • Parking: There is a lot of free parking available. Get your pass during check-in. • Phones: The phones in the rooms do not work. • Room Service: This was terrible. I asked for new towels and for the trash to be taken out, and nothing was done. ________________________________________ Timeshare Presentation (1/5) The presentation was held at the Smoky Mountain Resort & Water Park. My wife and I arrived at 10:50 a.m. for our 11:00 a.m. appointment and parked in front of the Preview Location for free. At check-in, they asked for our IDs and a credit card. I told them our 90-minute time slot started on arrival, and they agreed. (remember, get your IDs and CC back) We were then asked to wait in the lobby for our sales rep, Xavier. The presentation room was very loud, like being in a club. Xavier encouraged us to get food and coffee. He then showed us the properties and compared the cost of a timeshare to a hotel rental. I was tracking the time closely. At 12:10 p.m., I informed him that we were not interested and would be leaving in 20 minutes, as that would fulfill our 90-minute requirement. This led to two main issues: 1. Shady Time Management: According to them, the 90-minute timer doesn't start until after you get breakfast. They can also push the start time back by 30 minutes. Our paperwork showed our arrival time as 12:11 p.m., which was 11 minutes after our scheduled check-in. 2. Corporate Runaround: When I tried to leave, Xavier's manager, Monica, told us to sit down to be checked out. After waiting, two other people, Vanessa and Ramsuules, approached us. Vanessa was kind and explained the fine print, but Ramsuules was confrontational and said we would be charged a fee if we left. He told me to read the fine print and that the 90 minutes started after breakfast. We were forced to agree to stay another 30 minutes. Xavier then returned and continued his pitch, but we repeatedly stated we were not interested. Another rep named Justin came to try to sell us, but again, we declined. Xavier returned with his manager, Dana, who also tried to close the deal. After a final attempt from Xavier, he finally agreed to let us go. The entire process took 2 hours and 10 minutes. We were given our green sheet back and directed to the checkout desk. The receptionist took our slip and gave us a sheet for discounted entertainment tickets. I continued to check my credit card to ensure no fees were charged. ________________________________________ Checkout from Hotel At checkout, I returned the keys to the front desk. I received an invoice that confirmed there were no additional charges or leftover balances, and the final price for my four-day stay was the initial $150.

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