Description
Facilities: The hotel has a lift and features 947 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities … more
Location: The hotel is conveniently located within walking distance of major corporate headquarters and the George R Brown Convention Center, Minute Maid Park, Toyota Center and the Downtown Aquarium. Just a short drive away guests will find the Museum District and Medical Center. Downtown Houston is around 5 minutes' drive away. Restaurants and bars are located right next to the hotel and there are links to the public transport system just 1 minutes’ walk away. Houston Museum of Natural Science and Houston Zoo are roughly 15 minutes' drive away. Shopping facilities can be found at Galleria Mall, around 20 minutes' drive from the hotel, or in Pasadena, which is some 30 minutes' drive away. The Space Center Housten is around 40 minutes' drive from the property. George Bush Intercontinental Airport is around 33 km away.
Meals: Dining facilities include a non-smoking restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day.
- Other
- Air conditioning
- Heating (free of charge)
- Additional services
- Dry cleaning service
- Laundry
- Laundry Service
- Lift
- Maid
- Tumble dryer
- Reception
- 24-hour reception
- Concierge service
- Multilingual staff
- Porter service
- Entertainment
- Aerobics
- Computer room
- Dance hall
- Shops in hotel
- TV lounge
- Parking
- Nearby parking
- Parking
- Parking (extra charge)
- Valet parking
- Pets
- Pets allowed
- Smoking
- Smoking area
- Wi-Fi
- Complimentary Wi-Fi
- Services
- 24-hour gym
- Banquet and event room
- Breakfast in bed
- Café
- Car rental
- Cash machine at the hotel
- Coffee machine
- Conference centre
- Fax/photocopier
- Free gym nearby
- Garden
- Hair dryer
- Hairdresser / Barber
- Heated pool
- Iron
- Luggage storage
- Meeting room
- Newspapers
- Public bathroom
- Room service
- Safe
- Security
- Serviced office
- Sun terrace
- Terrace
- Vending machines
- Wake-up call service
- Wedding service
- Children
- Babysitting service
- Bars
- Bar
- Coffee shop
- Coffee/tea in public areas
- Pool bar
- Restaurants
- Breakfast buffet
- Swimming pools
- Outdoor pool
- Gym and SPA
- Gym
- Activities
- Golf course
- Golf course within 3 km
- Accessibility
- Facilities for people with disabilities
- Wheelchair access
- Wheelchair-accessible room
- Check-in/Check-out
- Deposit:
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- Payment date: #{ depositTime }
- General
- Number of people: #{numberOfPersons}
- Floor: #{floorNumber}
- Tourism register number:
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- Our rentals include:
- Utilities
- Cleaning
- Admin fees and taxes
Good to know
About the deposit
Deposit:
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Some accommodation providers may require a deposit, which is not included in the price. This deposit will be payable upon arrival and refunded in full upon departure, provided that no damage has been caused.
Additional information
Key pick-up
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Tourism register number:
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National Identification Code
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Taxes included in the final price
Any local tourist tax/resort fee has to be paid on spot directly by clients, if applicable Yes No
This property has additional information that you can
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Very good
Based on 3783 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Houston
Showing 5 featured reviews out of 3783 TripAdvisor reviews
C
Cynthia G
15/04/2026
“Amazing customer service”
I wanted to send a shoutout to CJ who was very helpful and courteous. He ensure that all my needs and questions and be answered.
R
Randall H
15/04/2026
“Great stay”
Hotel stay was pleasant and CJ, our valet attendant, was excellent!
J
JackieB2866
15/04/2026
“Great experience.”
Everyone was very helpful from the time I arrived to when I left. As I was trying to find rooms for my conference staff would stop and assist me without having to ask for help.
D
dsreid
14/04/2026
“Houston Downtown worth staying at”
The experience was great and the staff was wonderful. I highly recommend staying here as it is convenient to many other places and easy access to using the Vonlane bus.
C
ComalPottery
New Braunfels, Texas
13/04/2026
“Staff like CJ & Jose take it up a knotch”
Hyatt always provides excellent facilities, but it is the staff that makes the difference. Reception was wonderful. However, the people who took care of us as we used the valet services were the best. CJ and Jose made sure that all our belongings were stowed properly, gave us water for the home … more
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info
10
Excellent
Based on 2 reviews
Service: 10
Cleanliness: 10
Room: 10
Facilities: 10
Location: 9
Quality/Price: 10
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