Best Western Plus Universal Inn

“great value”

very friendly and helpful staff, every single staff member was over the top friendly. super value , hotel a little tired but very clean

“Great location, friendly staff”

Pros - * Price ($501 for a 4 night stay but received a $100 gift card promotion) * Service- great great friendly service. Always greeted upon entry. No language barriers. Quick to fix any issues. Put the tv in English, gave me food delivery advice, provided extra blankets, etc. * Location- within... more

Pros - * Price ($501 for a 4 night stay but received a $100 gift card promotion) * Service- great great friendly service. Always greeted upon entry. No language barriers. Quick to fix any issues. Put the tv in English, gave me food delivery advice, provided extra blankets, etc. * Location- within 30 min walking distance to almost everything you’ll need: * Walgreens (2 min) * outlet mall (20 min) * food (1-20 min depending on where) * UO/IOA (25 min) * Rooms have a Microwave and large mini fridge- that actually cools * Good water pressure and hot * Travel sized Soap, lotion, conditioner included and mounted on the wall in the shower for use. * Large fluffy towels * Has a shuttle to Universal. Basic charter bus setup. If you have a wheelchair, you’ll need to call ahead. No motorized devices authorized. Arrives at 0755 and leaves pretty quickly once boarded. We waited about 3 minutes. Stops at 3 other hotels in the area on the way to the park. We left our hotel at 0759 arrived at the park at 0822. Spot #83 where the other charter bussed pick up. All the way to the end past the universal Orlando resort buses. Arrived to pick us up promptly at 1730. The driver will ask which hotel you came from and only visit those for which he has passengers. We were the second drop off at 1739 * Drink choices. They had juice machine with four options, a coffee machine with 5 (I think) options and a hot beverage machine with about 12 different options. The just “ok” * Thin blankets but they’ll give you extras if you ask. * shuttle times - only once at 0755/1730 * Dining seating- cramped, like 10-12 inches between tables once ppl sit. * Breakfast was meh. Staff is friendly and attentive. Basic muffins, sausage, eggs, yogurt bar, toast, pancakes, cereal, fruit, bagels, milk, coffee, and juice. Neg- * Spanish audio tv with English subtitles seemed standard in the rooms * Outdated- table wobbly AF. Drawers on dresser hanging on by a thread * NOT super close to universal as advertised - .5 mile as the crow flies but 1 mile on foot. Took us about 25 minutes at a leisurely pace. * Walls are thin and you hear rushing water every time anyone uses water in adjacent rooms * Old ac units. Smells musty. * The breakfast roach. Although, this was the only one I saw during our 5 days. There is a very large exit door attached to the dining area so it’s likely that it came from outside. But still, it was disturbing to have a roach crawl up the wall next to us while we were eating. Notes * Ride share: Uber was between seven and eight dollars in the morning (before tip) and around nine to $11 returning around seven at night. Lyft was a bit cheaper by a dollar or two. Lyft also offers the option to “wait for a cheaper fare.” We opted this on night two and selected wait 15 minutes for a $6 fare. The driver was still there in two minutes. Just a note- ride share pickup is AT THE TOP of the Jurassic Park parking garage and you need to know what color zone your driver parked in. This was very confusing as the garage is not well marked. It says rideshare until you get to Jurassic Park garage and then says nothing to indicate which of the five floors it’s on. * If you rent a car, parking is free. Highly recommend this. We rented a car on day two for the remainder of our trip, three more days. It was only $100. If we had rented it from the airport when we arrived, we would’ve saved a ton of money on Ubers and a ton of time walking around. Highly recommend this if you plan to see stuff in the area outside of universal.

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“Good prize for family.”

Hotel is 3 star near universal park which is good thing. However you hv to take taxi. Rooms are clean. Breakfast area is small with limited choices. Nearby there r food restaurants like kfc, pizza etc. it was value for money for my family. Reception is good too