Hampton Inn West Valley Salt Lake City

“You won't be disappointed!”

The cleanliness and service at this hotel is unparalleled. Check in was easy, and Mel was very helpful in getting us a room that was quiet. We stayed in a king studio, and the space was fantastic with chairs, a couch, refrigerator and microwave. The wet bar was a great addition. There is ple… more

The cleanliness and service at this hotel is unparalleled. Check in was easy, and Mel was very helpful in getting us a room that was quiet. We stayed in a king studio, and the space was fantastic with chairs, a couch, refrigerator and microwave. The wet bar was a great addition. There is plenty of space to store clothes for a longer stay, and the bed is VERY comfortable (having a son in the mattress industry tends to make me a mattress critic). The bathroom is large with a great shower, and ample towels. The indoor pool looked very nice and lots of kids were definitely enjoying it. The hotel itself is located in a great area with a Target, movie theater, state liquor store, and tons of fun little restaurants within walking distance. It is quiet, and very safe. We experienced a small earthquake while we were there, and the front desk was very efficient at getting us information when we called. I think one of our favorite things was the ice that was in the ice machine. Small nuggets that just make drinks so nice!

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“Great stay”

I had an excellent experience during my 2-night stay at this hotel. From the moment I checked in, Mel provided outstanding customer service, friendly, attentive, and truly going above and beyond to make me feel welcome. The room was impeccably clean, which made my stay even more comfortable. The br… more

I had an excellent experience during my 2-night stay at this hotel. From the moment I checked in, Mel provided outstanding customer service, friendly, attentive, and truly going above and beyond to make me feel welcome. The room was impeccably clean, which made my stay even more comfortable. The breakfast offered each morning was delicious and a great way to start the day. The staff, especially Mel, made a lasting impression, and I will definitely be returning on my next visit. Highly recommended!

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“Standard Hampton Experience”

This appears to be one of the newer properties in the area and it didn't disappoint. Everything was clean and comfortable, the area could offer a few more food choices but certainly nothing you can do about that. Also reasonably quiet and yet close enough to get you on the interstate quickly if you… more

This appears to be one of the newer properties in the area and it didn't disappoint. Everything was clean and comfortable, the area could offer a few more food choices but certainly nothing you can do about that. Also reasonably quiet and yet close enough to get you on the interstate quickly if you're travelling.

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“5 Star Hotel”

During my recent stay here at the Hampton, the service was exceptional from start to finish. Front Desk Agent Mel with the big oh glasses was an absolute pleasure and incredibly helpful. Although I arrived much earlier than the check-in time, she took my phone number and promptly called me as soon … more

During my recent stay here at the Hampton, the service was exceptional from start to finish. Front Desk Agent Mel with the big oh glasses was an absolute pleasure and incredibly helpful. Although I arrived much earlier than the check-in time, she took my phone number and promptly called me as soon as my preferred room was available. She even offered an alternative room type, but I opted to wait for the one I had originally booked. I arrived around 10ish, and since my room wasn't ready, I decided to explore the nearby stores and grab a bite to eat. Mel assured me she would follow up as soon as housekeeping updated the system with my selected room type. Despite my early arrival, she went out of her way to accommodate me, knowing I had driven 10 hours to Utah for a business meeting at 12:45 pm. As I was leaving, I overheard her efficiently coordinating with housekeeping over the radio. Her politeness and efficiency made the check-in process smooth and friendly. By 11:21 am, I received a missed call from her, but she left a friendly voicemail informing me that my room was ready. Upon returning to the hotel, she completed my check-in and provided information about the hotel's amenities and hours. Every morning, as I left for work, Mel was at the front desk, greeting myself and others warmly. At check-out, she inquired about my stay, wished me safe travels home, and expressed hope to see me again. Mel, thank you for your outstanding hospitality throughout my stay! I will definitely be back because of Mel and everyone else at this Hampton location. This is a 5 star for me.

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