Courtyard By Marriott Richmond Northwest

“Construction being done on property but overall good hotel”

The hotel has construction being done on it which isn’t great because they don’t really let know that. The room was as described . It was clean. The tv worked not many channels but you can connect to streaming services. There is a fridge and microwave which is nice if needed. The gym is simple but … more

The hotel has construction being done on it which isn’t great because they don’t really let know that. The room was as described . It was clean. The tv worked not many channels but you can connect to streaming services. There is a fridge and microwave which is nice if needed. The gym is simple but has updated equipment. The issues I had were the breakfast was not included which is super annoying. The phone in our room wouldn’t make calls to the front desk which was strange. The worst part of the entire hotel is the parking fee to park in their lot. It’s literally a parking lot nothing fancy no protection from elements or random people passing by. I would say for the price it’s not bad but there are plenty of other options in the area as well. Overall not a bad stay.

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“Nicely maintained hotel.”

We stayed here several times in the past, and for this around had a nice stay. The room was comfortable and nicely furnished. It was a nice place to recharge and rejuvenate. There are restaurants and shops within a short drive of this hotel, and we ordered from the Bistro as well.… more

We stayed here several times in the past, and for this around had a nice stay. The room was comfortable and nicely furnished. It was a nice place to recharge and rejuvenate. There are restaurants and shops within a short drive of this hotel, and we ordered from the Bistro as well. The food actually pretty impressive and went beyond what we were expecting. Just so one knows, there is a $5 a night parking fee when you stay here.

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“Decent enough hotel, but...”

I've stayed at this hotel many times. It's clean, in a great location for my needs. They have recently instituted a $5 parking fee. This is a suburban hotel, surrounded by office building parking lots. Truly a stupid fee.

“Nicely remodeled with some shortcomings.”

I have been staying at this Courtyard For a number of years with several stays a year. It has been remodeled and the rooms do look very nice with new furniture, flooring, wall coverings and bathroom fixtures. Instead of the orange colors it is a blue color scheme, much better. The rooms would l… more

I have been staying at this Courtyard For a number of years with several stays a year. It has been remodeled and the rooms do look very nice with new furniture, flooring, wall coverings and bathroom fixtures. Instead of the orange colors it is a blue color scheme, much better. The rooms would look even better if there was some art work in the rooms. They have a mirror on the wall that lights up as you walk past it. During the middle of the night it lights up the whole room. It appears, now, maybe they have disconnected the lighting feature, much better. I would like to see them put some kind of door trim to block out the light coming through it that also lights up the room and sound travels through. You can easily hear people talking and doors shutting. O our visit in Mukybthere was some girls sports team staying there and they were running up and down the hall and a lot of loud talking. My big issue with this hotel is that we were here for 3 nights, had requested room cleaning on the reservation , and never had one cleaning! We got new towels at the front desk, but it would have been nice for at least one cleaning during our stay. If the come and change the towels and make the bed it would be fine. My other big issue! They are now charging for parking! This hotel is not downtown but out in the suburbs with open parking around the hotel. This is not appropriate! The fee is $5 which is not a huge amount, but it is the principal of it. I am a Bonvoy member and should not have this fee. If they want to charge non Marriott members that is their decision. There is no place near the hotel to park except maybe in a shopping plaza across the street and why should we have to do that. I will be visiting the area again soon and will rethink where I am staying as there a number of other hotels to chose from.

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